[Asterisk-biz] some things that really suck in customer support

Paul digium-list at 9ux.com
Sun Nov 6 13:05:22 MST 2005


Jeremy McNamara wrote:

> Eric "ManxPower" Wieling wrote:
>
>> Paul wrote:
>>
>>> 4) If you are not in, playing a message that says something like 
>>> "Nobody is available to take your call. Goodbye." is not sufficient. 
>>> Maybe you should post a request for help on -users and we can show 
>>> you how to add some menu options and voicemail to your asterisk 
>>> setup. Do you expect me to sit here pressing the redial button and 
>>> listening to that message all day?
>>
>>
>>
>> Ah, I see you are using NuFone.
>
>
>
>
> Why bullshit people with a voicemail box that may or may not get their 
> calls returned?
>
Yes it is better to just have a web page that says "Fuck you, I already 
have your money."




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