[Asterisk-biz] Best stable asterisk release for SOHO for 35 users
Senad Jordanovic
senad at bicom.us
Tue Nov 1 10:44:23 MST 2005
>>> As long as you need to do things the way that A at H has decided is the
>>> "correct" way to do things. If you need to step outside of the basic
>>> parameters for which it was originally intended and do any minute
>>> amount of customization, the chore becomes ominous. The name of the
>>> product is "Asterisk At Home" not, "Asterisk At A Small Business".
>>
>> As has been mentioned previously on this list, AMP has customization
>> points that provide advanced users the ability to enhance their
>> systems. You really are laying it on a bit thick saying that "any
>> minute
>> amount" of customization is "omninous". I'm not sure what your
>> motivation is to spread this FUD but your statement is patently
>> false.
>
> Not in my experiences. In my personal experiences w/ A at H, the biggest
> problem is the learning curve to do something productive in it. I have
> years of dial plan code that I've built for various purposes, and it
> is far more efficient to take simple, stable, proven snippets of the
> code that I've built to design custom dial-plans for customers than
> it is to work through the AMP interface. 90% of my customer base does
> NOT want to think about their PBX, or control what it does. They
> prefer to purchase a solution that is fixed in configuration and
> design, but adds the opportunities for them to take advantage of new
> technology and protocols when they are ready and comfortable to do
> so. We can educate them on what their options are and try to tell
> them about all the whizz bang things that they can do, but small
> business customers care more about focusing on their business than
> maintaining their PBX. They are happy to pay someone w/ the expertise
> a few extra dollars to maintain their system for them. In that
> situation, A at H opens up a ton of complexity and potential security
> issues (Apache, MySQL, Php etc...) rather than a paired down,
> customized system managable via SSH.
>
> For the other 10% that DO want to muck about w/ their PBX and control
> it themselves, we give them three options: A at H, SwitchVox or PBXware.
> To date, after trying the commerical alternatives, no one has chosen
> A at H. They are too used to things like Altigen, which in general make
> a lot of sense, where AMP is designed less for user friendliness and
> more for functionality. So, when they see a Switchvox or PBXware
> interface, they immediately feel comfortable.
Greg,
I am glad that you tried it after all this time :))))
Senad
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