[Asterisk-biz] Take Back and Transfer with VoIP Provider?

[Robert Wolpov]

My company, Junction Networks (http://www.junctionnetworks.com) can do this. 
We are a Sip and Iax provider that builds custom calling and conferencing 
features for our customers.  We have done something similar for a client 
with remotely located call center reps that need to transfer their calls 
around to connect customers with appropriate subject matter experts. 
Contact me at rob at junctionnetworks if you would like to discuss further.

Regards,

Rob Wolpov
rob at junctionnetworks.com

----- Original Message ----- 
From: "Scott Lykens" <slykens at gmail.com>
To: <asterisk-biz at lists.digium.com>
Sent: Monday, May 02, 2005 2:40 PM
Subject: [Asterisk-biz] Take Back and Transfer with VoIP Provider?


> Hello all:
>
> I'm testing out a small installation of Asterisk for on off-shore call
> center that my company operates. I have been asked to provide a
> facility that in old-school telco I would have used Take Back and
> Transfer for.
>
> Essentially, our agents will be making outbound calls to US points
> that eventually will need to be transfered to a location in the US for
> higher level interaction. Instead of tromboning the call to our
> off-shore location and back and paying for both legs I want to find a
> way to have the provider tear down the voice path to my off-shore
> location and re-terminate the call to the specified number in the US.
>
> Any providers out there doing anything like this on SIP or IAX? (Or
> for that matter is it even possible?)
>
> Thanks for any information.
>
> sl
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