[Asterisk-biz] CC Fraud
Dan Miller
dan.miller at gmail.com
Sat Jun 18 18:24:25 MST 2005
Instead of calling customers back to establish "voice verification", how
about using some flavor of voice biometrics (or voiceprints) to insure that
the person can't use a billing mechanism (credit card) fraudulently. It
would also create a mechanism whereby a callers can be validated when they
originate their traffic. Without some from of biometric and real time ID,
there will always be an opportunity for a caller to deny all knowledge of a
call being made. This, in turn, leads to the credit card issuers to keep
raising their discounts or increasing their chargebacks - claiming fraud.
On 6/18/05, programming dept <programming at calleveryone.com> wrote:
>
>
> We are now calling back each new customer who signs up with us for voice
> verification that they want the order placed. For us we are seeing about a
> 30% fraud rate. It could be because of our unique pricing.
>
>
>
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