[Asterisk-biz] Seeking to purchase inbound minute plans for call
center use
Bryce Nesbitt (mailing list account)
bryce1 at obviously.com
Thu Aug 26 17:21:21 MST 2004
I'm seeking to purchase VoIP service for running a small call center.
We'll ramp from 500 calls day to probably 100,000 calls per day.
There are lots of VoIP providers (there is a great list at
http://www.voip-info.org/tiki-index.php?page=VOIP+Service+Providers ).
But most of the providers aim their services at the residential market.
The providers that service businesses all seem to want millions
of minutes a day.
Where should a mid-size call center seek service? Our minutes are 100%
inbound. The user never speaks, just presses digits. We need DID's
in a few dozen area codes, plus 800# service. Our Asterisk server is
co-hosted at AboveNet.
Any suggestions? Feel free to answer here, or add to the list at:
http://www.voip-info.org/tiki-index.php?page=VOIP+Service+Providers
-Bryce
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