[svn-commits] trunk r24543 - in /trunk: ./ apps/ configs/
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Wed May 3 13:01:31 MST 2006
Author: bweschke
Date: Wed May 3 15:01:30 2006
New Revision: 24543
URL: http://svn.digium.com/view/asterisk?rev=24543&view=rev
Log:
Fix autofill behavior in app_queue and document it's functionality in queues.conf.sample and UPGRADE.txt
Modified:
trunk/UPGRADE.txt
trunk/apps/app_queue.c
trunk/configs/queues.conf.sample
Modified: trunk/UPGRADE.txt
URL: http://svn.digium.com/view/asterisk/trunk/UPGRADE.txt?rev=24543&r1=24542&r2=24543&view=diff
==============================================================================
--- trunk/UPGRADE.txt (original)
+++ trunk/UPGRADE.txt Wed May 3 15:01:30 2006
@@ -72,6 +72,26 @@
in addition to the holdtime field. It contains the unique ID of the
queue member channel that is taking the call. This is useful when trying
to link recording filenames back to a particular call from the queue.
+
+* The old/current behavior of app_queue has a serial type behavior
+ in that the queue will make all waiting callers wait in the queue
+ even if there is more than one available member ready to take
+ calls until the head caller is connected with the member they
+ were trying to get to. The next waiting caller in line then
+ becomes the head caller, and they are then connected with the
+ next available member and all available members and waiting callers
+ waits while this happens. This cycle continues until there are
+ no more available members or waiting callers, whichever comes first.
+ The new behavior, enabled by setting autofill=yes in queues.conf
+ either at the [general] level to default for all queues or
+ to set on a per-queue level, makes sure that when the waiting
+ callers are connecting with available members in a parallel fashion
+ until there are no more available members or no more waiting callers,
+ whichever comes first. This is probably more along the lines of how
+ one would expect a queue should work and in most cases, you will want
+ to enable this new behavior. If you do not specify or comment out this
+ option, it will default to "no" to keep backward compatability with the old
+ behavior.
Manager:
Modified: trunk/apps/app_queue.c
URL: http://svn.digium.com/view/asterisk/trunk/apps/app_queue.c?rev=24543&r1=24542&r2=24543&view=diff
==============================================================================
--- trunk/apps/app_queue.c (original)
+++ trunk/apps/app_queue.c Wed May 3 15:01:30 2006
@@ -234,6 +234,9 @@
/*! \brief queues.conf per-queue weight option */
static int use_weight = 0;
+/*! \brief queues.conf [general] option */
+static int autofill_default = 0;
+
enum queue_result {
QUEUE_UNKNOWN = 0,
QUEUE_TIMEOUT = 1,
@@ -575,6 +578,7 @@
q->roundingseconds = 0; /* Default - don't announce seconds */
q->servicelevel = 0;
q->ringinuse = 1;
+ q->autofill = autofill_default;
q->moh[0] = '\0';
q->announce[0] = '\0';
q->context[0] = '\0';
@@ -1860,25 +1864,75 @@
}
return peer;
+
}
static int is_our_turn(struct queue_ent *qe)
{
struct queue_ent *ch;
+ struct member *cur;
+ int avl = 0;
+ int idx = 0;
int res;
- /* Atomically read the parent head -- does not need a lock */
- ch = qe->parent->head;
- /* If we are now at the top of the head, break out */
- if ((ch == qe) || (qe->parent->autofill)) {
+ if (!qe->parent->autofill) {
+
+ /* Atomically read the parent head -- does not need a lock */
+ ch = qe->parent->head;
+ /* If we are now at the top of the head, break out */
+ if ((ch == qe) || (qe->parent->autofill)) {
+ if (option_debug)
+ ast_log(LOG_DEBUG, "It's our turn (%s).\n", qe->chan->name);
+ res = 1;
+ } else {
+ if (option_debug)
+ ast_log(LOG_DEBUG, "It's not our turn (%s).\n", qe->chan->name);
+ res = 0;
+ }
+
+ } else {
+
+ /* This needs a lock. How many members are available to be served? */
+
+ ast_mutex_lock(&qe->parent->lock);
+
+ ch = qe->parent->head;
+ cur = qe->parent->members;
+
+ while (cur) {
+ if (cur->status == 1)
+ avl++;
+ cur = cur->next;
+ }
+
if (option_debug)
- ast_log(LOG_DEBUG, "It's our turn (%s).\n", qe->chan->name);
- res = 1;
- } else {
- if (option_debug)
- ast_log(LOG_DEBUG, "It's not our turn (%s).\n", qe->chan->name);
- res = 0;
- }
+ ast_log(LOG_DEBUG, "There are %d available members.\n", avl);
+
+ if (qe->parent->strategy == 1) {
+ if (option_debug)
+ ast_log(LOG_DEBUG, "Even though there are %d available members, the strategy is ringall so only the head call is allowed in!\n", avl);
+ avl = 1;
+ }
+
+ while ((idx < avl) && (ch) && (ch != qe)) {
+ idx++;
+ ch = ch->next;
+ }
+
+ /* If the queue entry is within avl [the number of available members] calls from the top ... */
+ if (ch && idx < avl) {
+ if (option_debug)
+ ast_log(LOG_DEBUG, "It's our turn (%s).\n", qe->chan->name);
+ res = 1;
+ } else {
+ if (option_debug)
+ ast_log(LOG_DEBUG, "It's not our turn (%s).\n", qe->chan->name);
+ res = 0;
+ }
+
+ ast_mutex_unlock(&qe->parent->lock);
+ }
+
return res;
}
@@ -3302,6 +3356,9 @@
queue_persistent_members = 0;
if ((general_val = ast_variable_retrieve(cfg, "general", "persistentmembers")))
queue_persistent_members = ast_true(general_val);
+ autofill_default = 0;
+ if ((general_val = ast_variable_retrieve(cfg, "general", "autofill")))
+ autofill_default = ast_true(general_val);
} else { /* Define queue */
/* Look for an existing one */
AST_LIST_TRAVERSE(&queues, q, list) {
Modified: trunk/configs/queues.conf.sample
URL: http://svn.digium.com/view/asterisk/trunk/configs/queues.conf.sample?rev=24543&r1=24542&r2=24543&view=diff
==============================================================================
--- trunk/configs/queues.conf.sample (original)
+++ trunk/configs/queues.conf.sample Wed May 3 15:01:30 2006
@@ -8,6 +8,25 @@
; read into their recorded queues. Default is 'yes'.
;
persistentmembers = yes
+;
+; AutoFill Behavior
+; The old/current behavior of the queue has a serial type behavior
+; in that the queue will make all waiting callers wait in the queue
+; even if there is more than one available member ready to take
+; calls until the head caller is connected with the member they
+; were trying to get to. The next waiting caller in line then
+; becomes the head caller, and they are then connected with the
+; next available member and all available members and waiting callers
+; waits while this happens. The new behavior, enabled by setting
+; autofill=yes makes sure that when the waiting callers are connecting
+; with available members in a parallel fashion until there are
+; no more available members or no more waiting callers. This is
+; probably more along the lines of how a queue should work and
+; in most cases, you will want to enable this behavior. If you
+; do not specify or comment out this option, it will default to no
+; to keep backward compatability with the old behavior.
+;
+autofill = yes
;
; Note that a timeout to fail out of a queue may be passed as part of
; an application call from extensions.conf:
@@ -73,11 +92,9 @@
;wrapuptime=15
;
; Autofill will follow queue strategy but push multiple calls through
-; at same time. WARNING: By setting this to yes, if you have a number
-; of calls waiting in queue, and only a single member becoming available
-; at a time, it is more than likely NOT going to be the caller that's
-; been waiting the longest that will get assigned to this newly available
-; queue member.
+; at same time until there are no more waiting callers or no more
+; available members. The per-queue setting of autofill allows you
+; to override the default setting on an individual queue level.
;
;autofill=yes
;
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