[asterisknow] Help on AsteriskNOW

bkruse bkruse at digium.com
Wed Aug 1 14:13:17 CDT 2007


Pastebin a SIP debug, it is probably because your phone
does not have the right credentials, or you have not "activated changes"
(restart asterisk to make the changes take affect)

-bk

Pietro Melideo wrote:
> Guys,
>
> please help me in understanding what I'm mistaking...
>
> Description:
>
> I've configured my AsteriskNOW (beta 6) server, in service providers 
> section, with the parameters provided by my ITSP. Until now I've used 
> this configuration with SJphone and all worked perfectly.
>
> Now I've decided to use this account with AsteriskNOW to begin my 
> experience with a VoIP based PBX.
>
> The SIP parameters to register with my ISP are as follow:
>
> Protocol: SIP
>
> Register: yes
>
> Host: the sip address of my ISP
>
> Username: as provided
> Password: as provided
>
> Then I've configured a user with the *NOW web interface with the 
> following values:
>
> Extension: 600
> Name: piero
> Password and VM password: 290169
>
> CallerID: empty
>
> A this point I've used the user (piero) parameters configured on 
> AsteriskNOW to configure SJphone to use as a Softphone client, here is 
> the configuration on SJphone:
>
> Type = SIPProxy
>
> Inizialization = Both for Account and Password, Inquired, Saved, Required
> SIP Proxy = in the Proxy domain field I've inserted the IP address of 
> AsteriskNOW server
> specifying 5060 port
>
> Register with proxy = yes
>
> Proxy is strict outbound = yes
>
> all the rest is left as found.
>
> After a while SJphone show this messages:
>
>
> Service unavailable
> Server is not responding
>
> ...in the info section
>
> SIP:not registered
> Host address: 192.168.10.72 <----(this is the address of SJphone client)
> NAT/Firewall: Symmetric NAT
>
>
>
> here below are some lines copied from the messages file situated in 
> /var/log/asterisk directory:
>
>
> [Aug  1 14:31:47] NOTICE[3713] chan_sip.c: Registration from 
> '<sip:piero at 192.168.156.116>' failed for '192.168.10.72' - Device does 
> not match ACL
> [Aug  1 14:31:47] NOTICE[3713] chan_sip.c: Registration from 
> '<sip:piero at 192.168.156.116>' failed for '192.168.10.72' - Device does 
> not match ACL
> [Aug  1 14:31:48] NOTICE[3713] chan_sip.c: Registration from 
> '<sip:piero at 192.168.156.116>' failed for '192.168.10.72' - Device does 
> not match ACL
>
>
> Help welcome!
>
> Thank you
>
>
> =========================
> Piero Melideo
> =========================
> melideo at pobox.com
> =========================
>
>
> ------------------------------------------------------------------------
>
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