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<td id="header-avatar-image-container" valign="top" style="padding: 0px; border-collapse: collapse; vertical-align: top; width: 32px; padding-right: 9px"><a href="https://wiki.asterisk.org/wiki/display/~coreyfarrell?src=email" style="color: #3b73af; text-decoration: none"><img id="header-avatar-image" class="image_fix" src="cid:avatar_4458458c91ee690d01592eca6e5fc4c8" height="32" width="32" border="0" style="border-radius: 3px; vertical-align: top" /></a></td>
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<td id="page-title-pattern-icon-image-container-cell" style="padding: 0px; border-collapse: collapse; width: 16px; padding: 9px 8px 0px 0px; mso-text-raise: 5px; mso-line-height-rule: exactly"><a href="https://wiki.asterisk.org/wiki/display/AST/Reference+Count+Debugging?src=email" title="page icon" style="vertical-align: top;; color: #3b73af; text-decoration: none"><img style="vertical-align: top; display: block;" src="cid:page-icon" alt="page icon" title="page icon" height="16" width="16" border="0" /></a></td>
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<td class="content-excerpt-pattern-container mobile-resize-text " style="padding: 0px; border-collapse: collapse; padding: 0 0 0 24px"> <p class="diff-context-placeholder" style="margin: 10px 0 0 0; margin-top: 0">...</p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5639/a252d7f5e75d7a8bf7047b4b2c92f71a56a8f048.48/_/images/icons/macrobrowser/dropdown/section.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Section</th>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5639/a252d7f5e75d7a8bf7047b4b2c92f71a56a8f048.48/_/images/icons/macrobrowser/dropdown/column.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Column</th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <h1 id="ReferenceCountDebugging-Overview" style="margin: 10px 0 0 0; margin-top: 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0; margin-top: 0">Overview</h1> <p style="margin: 10px 0 0 0">Asterisk makes extensive use of reference counted objects using the <code style="font-family: monospace">astobj2</code> API. In certain classes of bugs, the reference count for an object may get erroneously increased - leading to an object never getting reclaimed when its lifetime has ended - or decreased - leading (in the best case) to <code style="font-family: monospace">ERROR</code> messages being reported that a bad magic number has been detected or (in the worse case) invalid memory deallocation. Autodestruct warnings are another case that typically indicate a reference to a channel is still hanging around, preventing its destruction.</p> <p style="margin: 10px 0 0 0">Below is an example 'bad magic number' log message:</p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5639/a252d7f5e75d7a8bf7047b4b2c92f71a56a8f048.48/_/images/icons/macrobrowser/dropdown/noformat.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>No Format</th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">astobj2.c: bad magic number for object 0xfb5230. Object is likely destroyed</pre> </td>
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</table> <p style="margin: 10px 0 0 0"> </p> <p style="margin: 10px 0 0 0">In such cases, its often very useful to determine what in Asterisk manipulated the reference count on the object. The <code style="font-family: monospace">astobj2</code> API supports creating a reference count log for all objects managed by the API.</p> <p style="margin: 10px 0 0 0">In all cases, when providing the <strong>refs</strong> file to Asterisk developers for debugging purposes you should also be providing them with instructional steps, including configuration, that allows them to reproduce the issue consistently. See the <a class="confluence-link unresolved" href="#" style="color: #3b73af; text-decoration: none">Asterisk Issue Guidelines</a> for more details on submitting an issue.</p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5639/a252d7f5e75d7a8bf7047b4b2c92f71a56a8f048.48/_/images/icons/macrobrowser/dropdown/note.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Note</th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <p style="margin: 10px 0 0 0; margin-top: 0">These instructions apply to Asterisk versions <span class="diff-html-removed" id="removed-diff-0" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">1.8.28, </span>11.10.0, <span class="diff-html-removed" id="removed-diff-1" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">12.3.0, </span>13.0.0 or greater.</p> </td>
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</table> <h1 id="ReferenceCountDebugging-EnablingReferenceCountLogsinAsterisk14+" style="margin: 10px 0 0 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0"> <span style="color: rgb(133,120,102);"><span class="diff-html-changed" id="changed-diff-0" style="background-color: #d6f0ff;">Enabling Reference Count Logs </span><span class="diff-html-added" id="added-diff-0" style="font-size: 100%; background-color: #ddfade;">in Asterisk 14+</span></span> </h1>
<ol style="margin: 10px 0 0 0">
<li> <span class="diff-html-added" id="added-diff-1" style="font-size: 100%; background-color: #ddfade;">Set </span><strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">refdebug=yes</span></strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> in </span><strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">asterisk.conf</span></strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">.</span> </li>
<li> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Restart Asterisk.</span> </li>
<li> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Reproduce the issue for which you need reference count debug.</span> </li>
<li> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Shutdown Asterisk using </span><strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">asterisk -rx 'core stop gracefully'</span></strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">. Other methods of shutdown produce hundreds or thousands of false positives.</span> </li>
<li> <strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Run </span><strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">/var/lib/asterisk/scripts/refcounter.py -f /var/log/asterisk/refs -n > /tmp/refs.txt</span></strong></strong> </li>
<li> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Provide bug marshals with the /tmp/refs.txt file. That is, attach the </span><strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">refs.txt</span></strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> file to your JIRA issue.</span> </li>
<li> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Make a copy of /var/log/asterisk/refs so you have it if more information is needed.</span> </li>
</ol> <h1 id="ReferenceCountDebugging-EnablingReferenceCountLogs" style="margin: 10px 0 0 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Enabling Reference Count Logs</span> </h1>
<ol style="margin: 10px 0 0 0">
<li>Enable <strong>REF_DEBUG</strong> under Compiler Flags in <a class="confluence-link unresolved" href="#" style="color: #3b73af; text-decoration: none">menuselect</a><span>.</span> </li>
<li> <a class="confluence-link unresolved" href="#" style="color: #3b73af; text-decoration: none">Recompile</a>.</li>
<li> <a class="confluence-link unresolved" href="#" style="color: #3b73af; text-decoration: none">Re-install Asterisk</a>.</li>
<li>Reproduce the issue for which you need reference count debug.</li>
<li>Shutdown Asterisk using <strong>asterisk -rx 'core stop gracefully'</strong>. Other methods of shutdown produce hundreds or thousands of false positives.</li>
<li> <strong>Run <strong>/var/lib/asterisk/scripts/refcounter.py -f /var/log/asterisk/refs -n > /tmp/refs.txt</strong></strong> </li>
<li>Provide bug marshals with the /tmp/refs.txt file. That is, attach the <strong>refs.txt</strong> file to your JIRA issue.</li>
<li>Make a copy of /var/log/asterisk/refs so you have it if more information is needed.</li>
</ol> <p style="margin: 10px 0 0 0">Note /var/log/asterisk/refs is overwritten on each run of Asterisk.</p> </td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse">title</td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse">On This Page</td>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <p style="margin: 10px 0 0 0; margin-top: 0"></p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5639/a252d7f5e75d7a8bf7047b4b2c92f71a56a8f048.48/_/images/icons/macrobrowser/dropdown/toc.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Table of Contents</th>
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</table> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> <p class="diff-block-target" style="margin: 10px 0 0 0"> <span>refcounter.py is only installed to /var/lib/asterisk/scripts/ in versions <span class="diff-html-removed" id="removed-diff-2" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">1.8.32.0, </span>11.14.0, <span class="diff-html-removed" id="removed-diff-3" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">12.7.0, </span>13.1.0 or higher.</span> It is also available from the Asterisk source contrib/scripts/refcounter.py. The log can produce large amounts of data,</p> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> </td>
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