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<td id="header-avatar-image-container" valign="top" style="padding: 0px; border-collapse: collapse; vertical-align: top; width: 32px; padding-right: 9px"><a href="https://wiki.asterisk.org/wiki/display/~mmichelson?src=email" style="color: #3b73af; text-decoration: none"><img id="header-avatar-image" class="image_fix" src="cid:avatar_99ed0aa29d6f204db4785296f8170422" height="32" width="32" border="0" style="border-radius: 3px; vertical-align: top" /></a></td>
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<td class="notification-comment-pattern-container mobile-resize-text" style="padding: 0px; border-collapse: collapse; padding: 0px"><strong>Change comment:</strong> Added details about recording and added some reader exercises to the first section.</td>
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<td id="page-title-pattern-icon-image-container-cell" style="padding: 0px; border-collapse: collapse; width: 16px; padding: 9px 8px 0px 0px; mso-text-raise: 5px; mso-line-height-rule: exactly"><a href="https://wiki.asterisk.org/wiki/pages/viewpage.action?pageId=29396202&src=email" title="page icon" style="vertical-align: top;; color: #3b73af; text-decoration: none"><img style="vertical-align: top; display: block;" src="cid:page-icon" alt="page icon" title="page icon" height="16" width="16" border="0" /></a></td>
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<td class="content-excerpt-pattern-container mobile-resize-text " style="padding: 0px; border-collapse: collapse; padding: 0 0 0 24px"> <p class="diff-context-placeholder" style="margin: 10px 0 0 0; margin-top: 0">...</p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5635/60fd2eb45debbf4ede2b669f4c9b96b4ce40a937.48/_/images/icons/macrobrowser/dropdown/warning.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Warning</th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <p style="margin: 10px 0 0 0; margin-top: 0">This page is a work in progress. Please refrain from commenting until this warning is removed.</p> </td>
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</table> <p style="margin: 10px 0 0 0"> </p> <h1 id="MEDIA?MORELIKEMEDI-DUH!-MediaControl" style="margin: 10px 0 0 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0">Media Control</h1> <p style="margin: 10px 0 0 0">ARI contains tools for manipulating media, such as playing sound files, playing tones, playing numbers and digits, recording media, deleting stored recordings, manipulating playbacks (e.g. rewind and fast-forward), and intercepting DTMF tones. Some channel-specific information and examples for playing media and intercepting DTMF have been covered on previous pages. While some information will be repeated here, the intention of this section is to delve deeper into media manipulation.</p> <p style="margin: 10px 0 0 0">To frame the discussion, we will be creating a set of applications that mimic a voice mail system</p> </td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse">On this Page</td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-removed" id="removed-diff-0" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">2</span><span class="diff-html-added" id="added-diff-0" style="font-size: 100%; background-color: #ddfade;">3</span></td>
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</table> <h1 id="MEDIA?MORELIKEMEDI-DUH!-StateMachine" class="diff-block-context" style="margin: 10px 0 0 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0">State Machine</h1> <p class="diff-block-context" style="margin: 10px 0 0 0">Voice mail, at its heart, is an IVR. IVRs are most easily represented using a finite state machine. The way a state machine works is that a program switches between pre-defined states based on events that occur. Certain events will cause program code within the state to take certain actions, and other events will result in a change to a different program state. Each state can almost be seen as a self-contained program.</p> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p>
<ul class="diff-block-context" style="margin: 10px 0 0 0">
<li>States for the state machine are all defined in separate files outside the main application file. This makes it easy to add new states to an existing state machine.</li>
<li>We create a <code style="font-family: monospace">vm_path</code> member that contains the intended name of the voice mail recording. This path is made up of the top-level "voicemail" directory, followed by a directory for the mailbox name, followed by the current time. Using a timestamp for the name of the file is a simple cheat to allow for voicemails to automatically be sorted chronologically.</li>
<li>We are assuming that for voice mail, all of our Stasis applications take a single argument: the relevant voicemail box.</li>
<li>The actual name of the Stasis application is a command-line argument.</li>
</ul> <h1 id="MEDIA?MORELIKEMEDI-DUH!-Recording" class="diff-block-target diff-block-context" style="margin: 10px 0 0 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0"> <span class="diff-html-changed" id="changed-diff-0" style="background-color: #d6f0ff;">Recording</span> </h1> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> <h1 id="MEDIA?MORELIKEMEDI-DUH!-Recording" class="diff-block-target diff-block-context" style="margin: 10px 0 0 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0"></h1> <h3 id="MEDIA?MORELIKEMEDI-DUH!-TheAPI" class="diff-block-target diff-block-context" style="margin: 10px 0 0 0; font-size: 16px; line-height: 25px; margin: 30px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">The API</span> </h3> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Recordings in ARI are divided into two main categories: live and stored. Live recordings are recordings that are currently being used on a channel or bridge, and stored recordings are recordings that have been finished and stored on the file system. The API for the </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">/recordings</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> resource can be found here.</span> </p> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Live recordings can be manipulated as they are being made, with options to manipulate the flow of audio such as muting, pausing, stopping, or canceling the recording. Stored recordings are simply files on the file system on which Asterisk is installed. The location of stored recordings is in the </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">/recording</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> subdirectory of the configured </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">astspooldir</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> in </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">asterisk.conf</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">. By default, this places recordings in </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">/var/spool/asterisk/recording</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">.</span> </p> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Channels can have their audio recorded using the </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">/channels/{channelId}/record</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> resource, and Bridges can have their audio recorded using the </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">/bridges/{bridgeId}/record</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> resource.</span> </p> <h3 id="MEDIA?MORELIKEMEDI-DUH!-RecordingVoicemails" class="diff-block-target diff-block-context" style="margin: 10px 0 0 0; font-size: 16px; line-height: 25px; margin: 30px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Recording Voicemails</span> </h3> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0">Now that we have discussed the state machine in great depth, let's apply it to a very simple case. When a caller enters the application, the caller should be able to record a message. When the caller has completed recording the message, the caller may press the '#' key or may hang up <span class="diff-html-added" id="added-diff-2" style="font-size: 100%; background-color: #ddfade;">to end recording and accept the recording</span>. Here is a state machine diagram for the application:</p> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> <p class="diff-block-context" style="margin: 10px 0 0 0">When entered, the state sets up listeners for a hangup or DTMF ARI event on the channel, since those are the events that will cause the state to change. In all cases, before a state change occurs, the <code style="font-family: monospace">cleanup()</code> function is invoked to clean up event listeners. This way, the event listeners set by the recording state will not accidentally still be set up when the next state is entered.</p> <p class="diff-block-target" style="margin: 10px 0 0 0"> <span class="diff-html-added" id="added-diff-3" style="font-size: 100%; background-color: #ddfade;">Notice that the </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">on_hangup()</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> method does not attempt to stop the live recording. This is because when a channel hangs up, any live recordings on that channel are automatically stopped and stored.</span> </p> <p class="diff-block-context" style="margin: 10px 0 0 0">The other two states are much simpler, since they are terminal states and do not need to watch for any events.</p> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5635/60fd2eb45debbf4ede2b669f4c9b96b4ce40a937.48/_/images/icons/macrobrowser/dropdown/noformat.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>No Format</th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">Channel PJSIP/200-00000003 recording voicemail for 305
Entering recording state
Recording voicemail at voicemail/305/1411497846.53
Accepted recording voicemail/305/1411497846.53
Cleaning up event handlers
Ending voice mail call from PJSIP/200-00000003</pre> </td>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="diff-html-added" id="added-diff-4" style="font-size: 100%; background-color: #ddfade;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5635/60fd2eb45debbf4ede2b669f4c9b96b4ce40a937.48/_/images/icons/macrobrowser/dropdown/panel.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Panel</span></th>
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<td class="diff-macro-properties" style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;padding: 0; border: 1px solid #dddddd;; padding: 0px; border-collapse: collapse">
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">bgColor</span></td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">silver</span></td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">titleBGColor</span></td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">seagreen</span></td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">borderStyle</span></td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">solid</span></td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">title</span></td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Reader Exercise 1</span></td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">titleColor</span></td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">black</span></td>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Currently, the voicemails being recorded are all kept in a single "folder" for a specific mailbox. See if you can change the code to record messages in an "INBOX" folder on the mailbox instead.</span></td>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5635/60fd2eb45debbf4ede2b669f4c9b96b4ce40a937.48/_/images/icons/macrobrowser/dropdown/panel.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Panel</span></th>
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<td class="diff-macro-properties" style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;padding: 0; border: 1px solid #dddddd;; padding: 0px; border-collapse: collapse">
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">bgColor</span></td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">silver</span></td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">titleBGColor</span></td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">seagreen</span></td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">borderStyle</span></td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">solid</span></td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">title</span></td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Reader Exercise 2</span></td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">titleColor</span></td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">black</span></td>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <p style="margin: 10px 0 0 0; margin-top: 0"> <code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">EndingState</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> and </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">HungUpState</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> don't do much of anything at the moment. States like these can be great in voice mail applications for updating the message-waiting state of mailboxes on a system. If you're feeling industrious, read the API for the </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">/mailboxes</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> resource in ARI. Try to change </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">HungUpState</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> and </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">EndingState</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> to update the message-waiting status of a mailbox when a new message is left. To keep the exercise simple, for now you can assume the following:</span> </p>
<ul style="margin: 10px 0 0 0">
<li> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">The number of "old" messages in a mailbox is always 0</span> </li>
<li> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Since you are more concerned with alerting the mailbox owner that there exist new messages, do not try to count the messages in the mailbox. Instead, just state that there is 1 new message.</span> </li>
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</table> <h3 id="MEDIA?MORELIKEMEDI-DUH!-CancellingaRecording" class="diff-block-context" style="margin: 10px 0 0 0; font-size: 16px; line-height: 25px; margin: 30px 0 0 0">Cancelling a Recording</h3> <p class="diff-block-context" style="margin: 10px 0 0 0">Now we have a simple application set up to record voice mails, but it's pretty bare at the moment. Let's start expanding some. One feature we can add is the ability to press a DTMF key while recording a voice mail to cancel the current recording and re-start the recording process. We'll use the DTMF '*' key to accomplish this. The updated state machine diagram looks like the following:</p> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5635/60fd2eb45debbf4ede2b669f4c9b96b4ce40a937.48/_/images/icons/macrobrowser/dropdown/noformat.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>No Format</th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">Channel PJSIP/200-00000009 recording voicemail for 305
Entering recording state
Recording voicemail at voicemail/305/1411501058.42
Accepted recording voicemail/305/1411501058.42 on DTMF #
Cleaning up event handlers
Entering reviewing state
Discarding stored recording voicemail/305/1411501058.42 on DTMF *
Entering recording state
Recording voicemail at voicemail/305/1411501058.42
Accepted recording voicemail/305/1411501058.42 on DTMF #
Cleaning up event handlers
Entering reviewing state
Accepted recording voicemail/305/1411501058.42 on DTMF #
Ending voice mail call from PJSIP/200-00000009</pre> </td>
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</table> <h3 id="MEDIA?MORELIKEMEDI-DUH!-RecordingBridges" class="diff-block-target diff-block-context" style="margin: 10px 0 0 0; font-size: 16px; line-height: 25px; margin: 30px 0 0 0"> <span class="diff-html-added" id="added-diff-5" style="font-size: 100%; background-color: #ddfade;">Recording Bridges</span> </h3> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">This discussion of recordings has focused on recording channel audio. It's important to note, however, that bridges also have an option to be recorded. What's the difference? Recording a channel's audio records only the audio coming </span><strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">from</span></strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> a channel. Recording a bridge records all of the mixed audio coming from all channels into the bridge. This means that if you are attempting to do something like recording a conversation between callers in a phone call, you would want to record the audio in the bridge rather than on either of the channels involved.</span> </p> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Once recording is started on a bridge, the operations available for the live recording and the resulting stored recording are exactly the same as for live recordings and stored recordings on a channel. Since the API for recording a bridge and recording a channel are so similar, this page will not provide any examples of recording bridge audio.</span> </p> <h1 id="MEDIA?MORELIKEMEDI-DUH!-Playbacks" class="diff-block-context" style="margin: 10px 0 0 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0">Playbacks</h1> <h3 id="MEDIA?MORELIKEMEDI-DUH!-Queryingforsounds" class="diff-block-context" style="margin: 10px 0 0 0; font-size: 16px; line-height: 25px; margin: 30px 0 0 0">Querying for sounds</h3> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> </td>
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<td class="actions-pattern-action-icon-container" style="padding: 0px; border-collapse: collapse; font-family: Arial, sans-serif; font-size: 14px; line-height: 20px; mso-line-height-rule: exactly; mso-text-raise: 0px; vertical-align: middle"><a href="https://wiki.asterisk.org/wiki/pages/viewpage.action?pageId=29396202&src=email" title="View page Icon" style="color: #3b73af; text-decoration: none"><img class="actions-pattern-action-icon-image" height="16" width="16" border="0" title="View page Icon" src="cid:com.atlassian.confluence.plugins.confluence-email-resources%3Aview-page-email-adg-footer-item%3Aicon" alt="View page Icon" style="vertical-align: middle" /></a></td>
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