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<p class="MsoNormal">Thanks for the reply John.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">About 85-90% of what this box has to do is just handle calls, but it also has options to transfer calls to the main phone system, which up to now has been another asterisk box. For example, you can hit 6 to be transferred to the Lost &
Found Department. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I do have allowguest set to “yes” already, but of course I also have type=peer and the other stuff for a sip trunk.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The Avaya engineer is telling me that I need to change my “From” header, and I don’t know how to do that.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have to figure this out in the next few days, or I’m in deep doo-doo.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">-T<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="background:white"><span style="font-size:9.0pt;color:#006FC9">Thomas M. Peters | Sr. Systems Administrator |
<a href="mailto:tpeters@mcts.org">tpeters@mcts.org</a> <br>
Desk: 414.343.1720 | Helpdesk: x3400 or <a href="mailto:helpdesk@mcts.org">helpdesk@mcts.org</a></span><span style="font-size:9.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><u><span style="font-size:9.0pt;color:#006FC9"><a href="http://www.ridemcts.com/"><span style="color:#006FC9">Milwaukee County Transit System
</span></a></span></u><u><span style="font-size:9.0pt;color:blue"><o:p></o:p></span></u></p>
<p class="MsoNormal" style="background:white"><span style="font-size:9.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:9.0pt;color:#006FC9">1942 N 17th Street | Milwaukee, WI 53205</span><span style="font-size:9.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:9.0pt;color:#006FC9">Check us out on
<a href="https://www.facebook.com/mcts">Facebook</a> & <a href="https://twitter.com/RideMCTS">
Twitter </a></span><span style="font-size:9.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>From:</b> asterisk-users <asterisk-users-bounces@lists.digium.com>
<b>On Behalf Of </b>John Kiniston<br>
<b>Sent:</b> Tuesday, February 26, 2019 4:46 PM<br>
<b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users@lists.digium.com><br>
<b>Subject:</b> Re: [asterisk-users] Asterisk 1.8.7.0 connectivity to Avaya SM<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Thomas,<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Does the Asterisk box need to do anything other than handle calls for this one specific IVR? IE does it ever originate calls?<o:p></o:p></p>
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<p class="MsoNormal">If it's only recieving calls then I'd turn on guest access and not even bother with a peer.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Just set<o:p></o:p></p>
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<p class="MsoNormal">[general]<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">context=transit-ivr<br>
allowguest=yes<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Feb 26, 2019 at 3:13 PM Thomas Peters <<a href="mailto:TPeters@mcts.org">TPeters@mcts.org</a>> wrote:<o:p></o:p></p>
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<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hello all, I hope someone can help me with this old Asterisk version. I have to run this version because of a custom IVR written on it. Porting it would take much too long and we’d
have to hire a consultant because of all the hooks it has into Oracle databases and real-time information.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We have a brand-new Avaya phone system in place and we will be cutting over to it in late March 2019.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Presently:
<o:p></o:p></p>
<ul type="disc">
<li class="gmail-m-3307631067110253619msolistparagraph" style="mso-list:l1 level1 lfo1">
We have an Asterisk 13.3.2 server with no phones registered to it, acting as a PSTN gateway. Calls come into it and get distributed to other Asterisk boxes with phones.
<o:p></o:p></li><li class="gmail-m-3307631067110253619msolistparagraph" style="mso-list:l1 level1 lfo1">
If a call comes in from the provider marked as having been dialed as xxx-xxx-6711 (those are digits, not a pattern) it gets routed to the IVR box<o:p></o:p></li><li class="gmail-m-3307631067110253619msolistparagraph" style="mso-list:l1 level1 lfo1">
The IVR box runs Asterisk 1.8.7.0 and a custom IVR.<o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Where we have to get to:
<o:p></o:p></p>
<ul type="disc">
<li class="gmail-m-3307631067110253619msolistparagraph" style="mso-list:l3 level1 lfo2">
The new Avaya Session Manager has to have a working SIP trunk to the IVR so it can pass calls that come into xxx-xxx-6711 to it.
<o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">What the problem is:
<o:p></o:p></p>
<ul type="disc">
<li class="gmail-m-3307631067110253619msolistparagraph" style="mso-list:l2 level1 lfo3">
I don’t fully understand what’s going on here, neither how it works now, nor what I need to do to make Avaya’s SM happy.<o:p></o:p></li><li class="gmail-m-3307631067110253619msolistparagraph" style="mso-list:l2 level1 lfo3">
When I do <b>sip show peers</b> on my IVR box, I see the Avaya session manager: <o:p>
</o:p></li></ul>
<p class="gmail-m-3307631067110253619msolistparagraph">jerec*CLI> sip show peers<o:p></o:p></p>
<p class="gmail-m-3307631067110253619msolistparagraph">Name/username Host Dyn Forcerport ACL Port Status<o:p></o:p></p>
<p class="gmail-m-3307631067110253619msolistparagraph">sessionmgr1 10.10.0.17 5060 OK (1 ms)<o:p></o:p></p>
<ul type="disc">
<li class="gmail-m-3307631067110253619msolistparagraph" style="mso-list:l0 level1 lfo4">
The Avaya engineer says he is seeing “SIP/2.0 400 Bad FROM header” in his trace screen, and his SM status screen shows “500 NOT REACHABLE” as the status for our IVR.<o:p></o:p></li></ul>
<ul type="disc">
<ul type="circle">
<li class="gmail-m-3307631067110253619msolistparagraph" style="mso-list:l0 level2 lfo4">
He says we are sending <o:p></o:p></li></ul>
</ul>
<p class="gmail-m-3307631067110253619msolistparagraph" style="margin-left:1.0in">
<b>“asterisk” <a href="sip:asterisk@(null):0;tag=as682f2c53">sip:asterisk@(null):0;tag=as682f2c53</a></b>
<o:p></o:p></p>
<p class="gmail-m-3307631067110253619msolistparagraph" style="margin-left:1.0in">
as the “From” in the SIP header.<o:p></o:p></p>
<ul type="disc">
<li class="gmail-m-3307631067110253619msolistparagraph" style="mso-list:l5 level1 lfo5">
He wants us to send <o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><a href="mailto:10.10.0.103@mcts.org" target="_blank"><span style="color:windowtext;text-decoration:none">10.10.0.103@mcts.org</span></a>
</b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in;text-indent:.5in">
or more likely <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><sip:<a href="mailto:10.10.0.103@mcts.org" target="_blank"><span style="color:windowtext;text-decoration:none">10.10.0.103@mcts.org</span></a>></b><o:p></o:p></p>
<p class="gmail-m-3307631067110253619msolistparagraph">instead.<o:p></o:p></p>
<ul type="disc">
<li class="gmail-m-3307631067110253619msolistparagraph" style="mso-list:l4 level1 lfo6">
Pings from either end to the other work just fine. <o:p></o:p></li><li class="gmail-m-3307631067110253619msolistparagraph" style="mso-list:l4 level1 lfo6">
nmap doesn’t show port 5060 open. It shows only port 22/tcp open. But then again, my main asterisk PBX doesn’t show that port open either. So I don’t think that means anything.
<o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The IVR machine (Asterisk 1.8.7.0) sip.conf file has an old section for the old PSTN gateway, and a new section I just added for the session manager.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Old section for existing connections to the IVR:
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">[general]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">;context=transit-ivr</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">context=incoming</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">disallow=all</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">allow=ulaw</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">canreinvite=no</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">[sipivr]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">host=dynamic</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">secret=1NA6oZjTg1rjhZN8lArDgzLI7z8V2fxV</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">type=peer</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">;context=transit-ivr</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">context=incoming</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">dtmfmode=inband</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The new section, with many failed experiments commented out, is after the [sipivr] section:
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">[sessionmgr1]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">type=peer</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">;type=friend</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">port=5060</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">host=10.90.0.17</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">dtmfmode=inband</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">allowguest=yes</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">qualify=yes</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">realm=<a href="http://mcts.org" target="_blank">mcts.org</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">promiscredir=yes</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">;Some have suggested using canreinvite=no with Avaya- didn't try that yet</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">;canreinvite=no</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">canreinvite=yes</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">transport=tcp</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">;context=incoming</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">context=from-internal</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">;username=10.90.0.103</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">fromdomain=<a href="http://mcts.org" target="_blank">mcts.org</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">disallow=all</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">allow=ulaw</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">allow=alaw</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">tcpenable=yes</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">tcpbindaddr=<a href="http://0.0.0.0:5060" target="_blank">0.0.0.0:5060</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Nothing I tried seems to make it stop sending asterisk@(null) in the header. This is supposed to be a sip trunk, not an extension, so I think I should NOT be user a username or
secret. I’m not even sure what <span style="font-family:"Courier New"">promiscredir
</span>does, or if it’s helping or harming me. <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">There’s virtually nothing in the logs about this connection, other than this:
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Courier New"">[Feb 26 16:05:42] NOTICE[32142] chan_sip.c: Peer 'sessionmgr1' is now Reachable. (1ms / 2000ms)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Can anyone help?
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;color:#006FC9">Thomas M. Peters | Sr. Systems Administrator |
<a href="mailto:tpeters@mcts.org" target="_blank">tpeters@mcts.org</a> <br>
Desk: 414.343.1720 | Helpdesk: x3400 or <a href="mailto:helpdesk@mcts.org" target="_blank">
helpdesk@mcts.org</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white;background-attachment:scroll;background-position-x:0%;background-position-y:0%">
<u><span style="font-size:9.0pt;color:#006FC9"><a href="http://www.ridemcts.com/" target="_blank"><span style="color:#006FC9">Milwaukee County Transit System
</span></a></span></u><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white;background-attachment:scroll;background-position-x:0%;background-position-y:0%">
<span style="font-size:9.0pt;color:#006FC9">1942 N 17th Street | Milwaukee, WI 53205</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white;background-attachment:scroll;background-position-x:0%;background-position-y:0%">
<span style="font-size:9.0pt;color:#006FC9">Check us out on <a href="https://www.facebook.com/mcts" target="_blank">
Facebook</a> & <a href="https://twitter.com/RideMCTS" target="_blank">Twitter </a>
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
<p class="MsoNormal">-- <br>
_____________________________________________________________________<br>
-- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">
http://www.api-digital.com</a> --<br>
<br>
Check out the new Asterisk community forum at: <a href="https://community.asterisk.org/" target="_blank">
https://community.asterisk.org/</a><br>
<br>
New to Asterisk? Start here:<br>
<a href="https://wiki.asterisk.org/wiki/display/AST/Getting+Started" target="_blank">
https://wiki.asterisk.org/wiki/display/AST/Getting+Started</a><br>
<br>
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<a href="http://lists.digium.com/mailman/listinfo/asterisk-users" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><o:p></o:p></p>
</blockquote>
</div>
<p class="MsoNormal"><br clear="all">
<br>
-- <o:p></o:p></p>
<div>
<p class="MsoNormal">A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone,
solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects.<br>
---Heinlein<o:p></o:p></p>
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