<html><head></head><body><div style="color:#000; background-color:#fff; font-family:Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div><span></span></div><div class="qtdSeparateBR" id="yui_3_16_0_ym19_1_1542243121702_19112"><br><br></div><div class="yahoo_quoted" id="yui_3_16_0_ym19_1_1542243121702_19116" style="display: block;"> <div id="yui_3_16_0_ym19_1_1542243121702_19115" style="font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yui_3_16_0_ym19_1_1542243121702_19114" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yui_3_16_0_ym19_1_1542243121702_19113" dir="ltr"> <font id="yui_3_16_0_ym19_1_1542243121702_19117" face="Arial" size="2"> <hr size="1" id="yui_3_16_0_ym19_1_1542243121702_19118"> <b><span style="font-weight: bold;">From:</span></b> John Kiniston <johnkiniston@gmail.com><br> <b><span style="font-weight: bold;">To:</span></b> idemkovitch@yahoo.com <br> <b><span style="font-weight: bold;">Sent:</span></b> Thursday, November 15, 2018 3:17 PM<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [asterisk-users] Queue not dialing out to cell phone for some reason<br> </font> </div> <div class="y_msg_container" id="yui_3_16_0_ym19_1_1542243121702_19119"><br><div id="yiv5479313268"><div id="yui_3_16_0_ym19_1_1542243121702_19125"><div id="yui_3_16_0_ym19_1_1542243121702_19124" dir="ltr"><div id="yui_3_16_0_ym19_1_1542243121702_19123" dir="ltr"><div id="yui_3_16_0_ym19_1_1542243121702_19122" dir="ltr"><div id="yui_3_16_0_ym19_1_1542243121702_19121" dir="ltr"><div id="yui_3_16_0_ym19_1_1542243121702_19120">OK.<br clear="none"><br clear="none"></div>So it looks like asterisk can't ring FF1565AABB2D-SLS because it's invalid.<br clear="none"><br clear="none"></div><div id="yui_3_16_0_ym19_1_1542243121702_19127">is the user at '15555555555<span class="yiv5479313268gmail-" id="yui_3_16_0_ym19_1_1542243121702_19126">' </span>actually able the answer calls? I wouldn't expect that agent to work configured that way, I'd use a LOCAL channel to direct the call to a context that sets the call up before dialing out.<br clear="none"><br clear="none"></div><div>You configure queue logging in logger.conf , Look at the settings <br clear="none">queue_log = yes<br clear="none">queue_log_to_file = yes<br clear="none">queue_log_name = queue_log<br clear="none"><br clear="none"></div><div><br clear="none"></div><div id="yui_3_16_0_ym19_1_1542243121702_19134" dir="ltr"><div id="yui_3_16_0_ym19_1_1542243121702_19133"><div id="yui_3_16_0_ym19_1_1542243121702_19132"><br clear="none"><div class="yiv5479313268gmail_quote" id="yui_3_16_0_ym19_1_1542243121702_19131"><div class="yiv5479313268yqt2115947881" id="yiv5479313268yqtfd81280"><div dir="ltr">On Thu, Nov 15, 2018 at 2:08 PM Ivan Demkovitch <<a href="mailto:idemkovitch@yahoo.com" target="_blank" rel="nofollow" shape="rect" ymailto="mailto:idemkovitch@yahoo.com">idemkovitch@yahoo.com</a>> wrote:<br clear="none"></div><blockquote class="yiv5479313268gmail_quote" id="yui_3_16_0_ym19_1_1542243121702_19130" style="margin: 0px 0px 0px 0.8ex; padding-left: 1ex; border-left-color: rgb(204, 204, 204); border-left-width: 1px; border-left-style: solid;"><div id="yui_3_16_0_ym19_1_1542243121702_19129"><div id="yui_3_16_0_ym19_1_1542243121702_19128" style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);"><div><span></span></div><div class="yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16504">John,</div><div class="yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16503"><br clear="none"></div><div class="yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16506">This is output of command below. How do I enable and log queue events?</div><div class="yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16523">The 1555@callcentric is the one I'm curious about. I just tried calling into "sales" again and it didn't change this "last was 1219067" output</div><div class="yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16502"><br clear="none"></div><div class="yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16507" dir="ltr">Sales has 0 calls (max unlimited) in 'ringall' strategy (9s holdtime, 156s talktime), W:0, C:4, A:6, SL:0.0% within 0s<br id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16496" clear="none"> Members:<br id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16497" clear="none"> SIP/15555555555@callcentric (ringinuse disabled) (Not in use) has taken 4 calls (last was 1219067 secs ago)<br id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16498" clear="none"> SIP/FF4C119EEBF8-SLS (ringinuse disabled) (Not in use) has taken no calls yet<br id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16499" clear="none"> SIP/FF1565AABB2D-SLS (ringinuse disabled) (Invalid) has taken no calls yet<br id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16500" clear="none"> SIP/FF9EF375CCFC-SLS (ringinuse disabled) (Not in use) has taken no calls yet<br id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16501" clear="none"> No Callers<br clear="none"><br clear="none"></div><div class="yiv5479313268gmail-m_-4420752633711530441yahoo_quoted" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16458" style="display: block;"> <div id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16457" style="font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16456" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16450" style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);"> <font id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16470" face="Arial" size="2"> </font><hr size="1" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16472"><br clear="none"><div id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9145"><br clear="none"></div><div id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9170" dir="ltr">[Sales](StandardQueue)<br id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9138" clear="none">announce = first<br id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9139" clear="none">member => SIP/FF4C119EEBF8-SLS<br id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9140" clear="none">member => SIP/FF9EF375CCFC-SLS<br id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9141" clear="none">member => SIP/13145555555@callcentric ;Eric's cell<br id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9142" clear="none">member => SIP/FF1565AABB2D-SLS ;Eric's Yealink</div></div></div></div></div></div></div></blockquote></div></div><div class="yiv5479313268yqt2115947881" id="yiv5479313268yqtfd56705"><br clear="none"></div></div></div></div></div></div></div></div></div><br><br></div> </div> </div> </div></div></body></html>