<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<style type="text/css" style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
</head>
<body dir="ltr">
<div id="divtagdefaultwrapper" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;" dir="ltr">
<p>It is meant to simulate simultaneous calls on an IVR. I have also tested with a separate set of audio files closer to what the actual IVR menu. This produced the same result.</p>
<p><br>
</p>
<p>I apologize for not clearly stating the use case up front. I will try to give a bit more detail on that now.</p>
<p><br>
</p>
<p>I have an IVR menu and submenu that users may dial into. I <span style="font-size: 12pt;">initially tested with the IVR audio files. When I began experiencing this issue I used MoH as an attempt to narrow down the problem to the simplest dialplan possible.</span></p>
<p><span style="font-size: 12pt;"><br>
</span></p>
<p><span style="font-size: 12pt;">If I continue my test at this volume or a higher volume, I begin to get errors about reaching the maximum queue size for that particular taskprocessor. Since, these error proceeded that I thought that they may be the key to
preventing the queue from maxing out.</span></p>
<p><span style="font-size: 12pt;"><br>
</span></p>
<p><span style="font-size: 12pt;">It sounds like Richard is saying that these refcount logs may not actually be errors and can be ignored in this scenario. If that is the case then is there anything that can be done about the task processor queue size? Is
that simply a side effect of having so many callers listening to the IVR at the same time?</span></p>
<p><span style="font-size: 12pt;"><br>
pjsip.conf is currently setup with a trunk allowing incoming calls from a specific IP. This is the task processor that is maxing out.</span></p>
<div id="divtagdefaultwrapper" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;" dir="ltr">
<br>
</div>
<div id="divtagdefaultwrapper" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;" dir="ltr">
So I am looking for a better way to allow several thousand callers to listen to this IVR menu at the same time.</div>
<div id="divtagdefaultwrapper" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;" dir="ltr">
<br>
</div>
<div id="divtagdefaultwrapper" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;" dir="ltr">
Thank you for the feedback thus far.</div>
<div id="divtagdefaultwrapper" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;" dir="ltr">
<br>
Any info and advice is helpful.</div>
<div id="divtagdefaultwrapper" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;" dir="ltr">
<br>
</div>
<div id="divtagdefaultwrapper" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;" dir="ltr">
Thanks</div>
<div id="divtagdefaultwrapper" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;" dir="ltr">
Joseph</div>
<div id="divtagdefaultwrapper" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;" dir="ltr">
<br>
</div>
<br>
<br>
<div style="color: rgb(0, 0, 0);">
<div>
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> asterisk-users-bounces@lists.digium.com <asterisk-users-bounces@lists.digium.com> on behalf of Antony Stone <Antony.Stone@asterisk.open.source.it><br>
<b>Sent:</b> Thursday, August 31, 2017 11:58 AM<br>
<b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br>
<b>Subject:</b> Re: [asterisk-users] ERROR during high volume MoH dialplan</font>
<div> </div>
</div>
</div>
<font size="2"><span style="font-size:10pt;">
<div class="PlainText">On Thursday 31 August 2017 at 18:15:54, Joseph Smith wrote:<br>
<br>
> I was hoping Asterisk would handle more than 4k simultaneous calls.<br>
<br>
I know from experience that Asterisk can handle more than 4k simultaneous <br>
calls, however it's an extreme case to have all of them playing music on hold.<br>
<br>
I think that if you tested 4k simultaneous calls with standard media streams <br>
on the majority of them, you would not experience the problem.<br>
<br>
Is this a real problem for you - that Asterisk can't manage 4k MoH sessions <br>
simultaneously, even though it can manage 4k standard phone calls?<br>
<br>
<br>
Antony.<br>
<br>
-- <br>
Someone has stolen all the toilets from New Scotland Yard. Police say they <br>
have absolutely nothing to go on.<br>
<br>
Please reply to the list;<br>
please *don't* CC me.<br>
<br>
-- <br>
_____________________________________________________________________<br>
-- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" id="LPlnk443781" previewremoved="true">
http://www.api-digital.com</a> --
<div id="LPBorder_GT_15042010716740.16457115741180983" style="margin-bottom: 20px; overflow: auto; width: 100%; text-indent: 0px;">
<table id="LPContainer_15042010716630.5080546218136739" role="presentation" cellspacing="0" style="width: 90%; background-color: rgb(255, 255, 255); position: relative; overflow: auto; padding-top: 20px; padding-bottom: 20px; margin-top: 20px; border-top: 1px dotted rgb(200, 200, 200); border-bottom: 1px dotted rgb(200, 200, 200);">
<tbody>
<tr valign="top" style="border-spacing: 0px;">
<td id="TextCell_15042010716730.2818341079688318" colspan="2" style="vertical-align: top; position: relative; padding: 0px; display: table-cell;">
<div id="LPRemovePreviewContainer_15042010716730.2759739447134495"></div>
<div id="LPTitle_15042010716730.4879634976120639" style="top: 0px; color: rgb(0, 75, 139); font-weight: normal; font-size: 21px; font-family: wf_segoe-ui_light, "Segoe UI Light", "Segoe WP Light", "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; line-height: 21px;">
<a id="LPUrlAnchor_15042010716730.21462976901374886" href="http://www.api-digital.com/" target="_blank" style="text-decoration: none;">api digital - problem solved.</a></div>
<div id="LPMetadata_15042010716730.8074775130437426" style="margin: 10px 0px 16px; color: rgb(102, 102, 102); font-weight: normal; font-family: wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; font-size: 14px; line-height: 14px;">
www.api-digital.com</div>
<div id="LPDescription_15042010716740.13602918302247402" style="display: block; color: rgb(102, 102, 102); font-weight: normal; font-family: wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; font-size: 14px; line-height: 20px; max-height: 100px; overflow: hidden;">
API Digital Website</div>
</td>
</tr>
</tbody>
</table>
</div>
<br>
<br>
<br>
Check out the new Asterisk community forum at: <a href="https://community.asterisk.org/" id="LPlnk616558" previewremoved="true">
https://community.asterisk.org/</a>
<div id="LPBorder_GT_15042010997260.305213762589682" style="margin-bottom: 20px; overflow: auto; width: 100%; text-indent: 0px;">
<table id="LPContainer_15042010997230.4750237463369562" role="presentation" cellspacing="0" style="width: 90%; background-color: rgb(255, 255, 255); position: relative; overflow: auto; padding-top: 20px; padding-bottom: 20px; margin-top: 20px; border-top: 1px dotted rgb(200, 200, 200); border-bottom: 1px dotted rgb(200, 200, 200);">
<tbody>
<tr valign="top" style="border-spacing: 0px;">
<td id="ImageCell_15042010997240.14922540234724457" colspan="1" style="width: 250px; position: relative; display: table-cell; padding-right: 20px;">
<div id="LPImageContainer_15042010997240.15527111052449682" style="background-color: rgb(255, 255, 255); height: 144px; position: relative; margin: auto; display: table; width: 144px;">
<a id="LPImageAnchor_15042010997240.7764184221105492" href="https://community.asterisk.org/" target="_blank" style="display: table-cell; text-align: center;"><img id="LPThumbnailImageID_15042010997240.05535181695008706" width="144" height="144" style="display: inline-block; max-width: 250px; max-height: 250px; height: 144px; width: 144px; border-width: 0px; vertical-align: bottom;" src="https://community.asterisk.org/images/default-apple-touch-icon.png"></a></div>
</td>
<td id="TextCell_15042010997240.43306815339863225" colspan="2" style="vertical-align: top; position: relative; padding: 0px; display: table-cell;">
<div id="LPRemovePreviewContainer_15042010997240.44274950889914333"></div>
<div id="LPTitle_15042010997240.19778212156733233" style="top: 0px; color: rgb(0, 75, 139); font-weight: normal; font-size: 21px; font-family: wf_segoe-ui_light, "Segoe UI Light", "Segoe WP Light", "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; line-height: 21px;">
<a id="LPUrlAnchor_15042010997250.466319654430402" href="https://community.asterisk.org/" target="_blank" style="text-decoration: none;">Asterisk Community</a></div>
<div id="LPMetadata_15042010997250.016658577352269166" style="margin: 10px 0px 16px; color: rgb(102, 102, 102); font-weight: normal; font-family: wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; font-size: 14px; line-height: 14px;">
community.asterisk.org</div>
<div id="LPDescription_15042010997250.9614449044953137" style="display: block; color: rgb(102, 102, 102); font-weight: normal; font-family: wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; font-size: 14px; line-height: 20px; max-height: 100px; overflow: hidden;">
The Asterisk Community's home for Discussion ... Is there any way to share same queue with same agents between multiple servers in a multiple server Asterisk ...</div>
</td>
</tr>
</tbody>
</table>
</div>
<br>
<br>
<br>
New to Asterisk? Start here:<br>
<a href="https://wiki.asterisk.org/wiki/display/AST/Getting+Started" id="LPlnk939314" previewremoved="true">
https://wiki.asterisk.org/wiki/display/AST/Getting+Started</a>
<div id="LPBorder_GT_15042010995980.8662827760726168" style="margin-bottom: 20px; overflow: auto; width: 100%; text-indent: 0px;">
<table id="LPContainer_15042010995940.7297306998609909" role="presentation" cellspacing="0" style="width: 90%; background-color: rgb(255, 255, 255); position: relative; overflow: auto; padding-top: 20px; padding-bottom: 20px; margin-top: 20px; border-top: 1px dotted rgb(200, 200, 200); border-bottom: 1px dotted rgb(200, 200, 200);">
<tbody>
<tr valign="top" style="border-spacing: 0px;">
<td id="TextCell_15042010995950.3023660242275341" colspan="2" style="vertical-align: top; position: relative; padding: 0px; display: table-cell;">
<div id="LPRemovePreviewContainer_15042010995950.7869804250861963"></div>
<div id="LPTitle_15042010995950.32853863564327757" style="top: 0px; color: rgb(0, 75, 139); font-weight: normal; font-size: 21px; font-family: wf_segoe-ui_light, "Segoe UI Light", "Segoe WP Light", "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; line-height: 21px;">
<a id="LPUrlAnchor_15042010995960.08870727589175043" href="https://wiki.asterisk.org/wiki/display/AST/Getting+Started" target="_blank" style="text-decoration: none;">Getting Started - Asterisk Project - Asterisk Project Wiki</a></div>
<div id="LPMetadata_15042010995960.13377614282460204" style="margin: 10px 0px 16px; color: rgb(102, 102, 102); font-weight: normal; font-family: wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; font-size: 14px; line-height: 14px;">
wiki.asterisk.org</div>
<div id="LPDescription_15042010995970.37638827195668445" style="display: block; color: rgb(102, 102, 102); font-weight: normal; font-family: wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; font-size: 14px; line-height: 20px; max-height: 100px; overflow: hidden;">
When learning Asterisk it is important to start off on the right foot, so this section of the wiki covers orientation for learning Asterisk as well as installation ...</div>
</td>
</tr>
</tbody>
</table>
</div>
<br>
<br>
<br>
asterisk-users mailing list<br>
To UNSUBSCRIBE or update options visit:<br>
<a href="http://lists.digium.com/mailman/listinfo/asterisk-users" id="LPlnk381130" previewremoved="true">
http://lists.digium.com/mailman/listinfo/asterisk-users</a><br>
</div>
</span></font></div>
</div>
</body>
</html>