<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div><blockquote type="cite" class=""><div class="">On 19/04/2017, at 7:58 am, D'Arcy Cain <<a href="mailto:darcy@VybeNetworks.com" class="">darcy@VybeNetworks.com</a>> wrote:</div><br class="Apple-interchange-newline"></blockquote><blockquote type="cite" class=""><snip><br class=""></blockquote><blockquote type="cite" class=""><div class=""><span style="font-family: Menlo-Regular; font-size: 10px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">Everything looks the same as another one that works except for two things. The one that works doesn't have the "Probation passed" lines. I am not sure if that is even part of this call. The other is the line with "Playing 'vm-login.gsm'" in it. at that point the working one has this:</span><br style="font-family: Menlo-Regular; font-size: 10px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""></div></blockquote><blockquote type="cite" class=""><snip></blockquote></div><br class=""><div class="">Presumably also the line containing 'vm_authenticate: Couldn't read username' also doesn't appear in the output on a working mailbox either?</div><div class=""><br class=""></div><div class="">I think that's the place to concentrate your efforts.</div><div class=""></div><div class="">It shows shortly after the attempt by VoiceMailMain to enter mailbox 'stocktrans2' in context 'VoiceMail'. Does this mailbox exist?</div><div class=""><br class=""></div><div class="">Can you show the equivalent line from a working mailbox (so we can see if it also uses the context 'VoiceMail', or maybe something else instead, like 'default'?).</div><div class=""><br class=""></div><div class="">Pete</div><div class=""><br class=""></div></body></html>