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<p>hmm. i think customer will not agree this is correct behavior</p>
<p>from pcap it looks like there is missing CANCEL to the second
device</p>
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</p>
<br>
<div class="moz-cite-prefix">Dne 30/11/2016 v 19:42 Sam Basan
napsal(a):<br>
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type="cite">
<p dir="ltr">Your second call is not without sound, there is
simply no call at all.<br>
As the first answer the call his channel and the external call
channel connected.<br>
The second device simply off hook but his channel have no
external channel to connect.</p>
<p dir="ltr">It's looks like a simple telephony glare.</p>
<p dir="ltr">Sam</p>
<div class="gmail_extra"><br>
<div class="gmail_quote">בתאריך 30 בנוב' 2016 7:00 PM, "marek
cervenka" <<a moz-do-not-send="true"
href="mailto:cervajs2@gmail.com">cervajs2@gmail.com</a>>
כתב:<br type="attribution">
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">hi,<br>
<br>
our customer reports problem when 2 agents answer the call
in the same time<br>
<br>
faster operator (device) answer the call, but the second is
showed up (on device) and call is without sound<br>
<br>
asterisk 13.9/app_queue with strategy ringall/operators via
Local channel with sip device (chan_sip)<br>
<br>
do you have any tips/info before i will dig deep into
logs/debug?<br>
<br>
checked google&<a moz-do-not-send="true"
href="http://issues.asterisk.org" rel="noreferrer"
target="_blank">issues.asterisk.org</a> without any clue<br>
<br>
marek<br>
<br>
<br>
<br>
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