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<p>Hello,</p>
I'm using 13.9.1 version<br>
<br>
thank you for your answer.<br>
<br>
Now working fine.<br>
<p>Regards<br>
</p>
<br>
<div class="moz-cite-prefix">El 17/06/2016 a las 20:06, Richard
Mudgett escribió:<br>
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cite="mid:CALD46g2_OAjkzLGKb18em=msDRiKw-_e-GiN+L86JVssCyT6qQ@mail.gmail.com"
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<div class="gmail_quote">On Fri, Jun 17, 2016 at 11:50 AM,
Annus Fictus <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:annusfictus@gmail.com" target="_blank">annusfictus@gmail.com</a>></span>
wrote:<br>
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<p>Hello,</p>
<p>I think Device State for Agents don't work correctly<br>
</p>
<p>My configuration:<br>
</p>
<p>agents.conf</p>
<p>[general]<br>
<br>
[agent](!)<br>
autologoff=15<br>
ackcall=no<br>
acceptdtmf=#<br>
wrapuptime=5000<br>
musiconhold=default<br>
recordagentcalls=no<br>
custom_beep=beep<br>
<br>
[2000](agent)<br>
fullname=Fulano<br>
<br>
[2001](agent)<br>
fullname=Zutano<br>
<br>
[2002](agent)<br>
fullname=Mengano</p>
<p>queue.conf (Agents Related)<br>
</p>
<p>member => Agent/2000<br>
member => Agent/2001<br>
member => Agent/2002<br>
member => PJSIP/1000</p>
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<div>
<div>You didn't state which Asterisk version you are
using. However, since you reference a PJSIP<br>
channel and are using the new agent.conf syntax, you
must be using Asterisk 12+. The<br>
syntax for using an agent in queue.conf is has also
changed since chan_agent no longer exists<br>
in Asterisk 12+.<br>
<br>
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<div>See <a moz-do-not-send="true"
href="https://www.asterisk-blog.com/2016/02/10/converting-from-chan_agent-to-app_agent_pool/">https://www.asterisk-blog.com/2016/02/10/converting-from-chan_agent-to-app_agent_pool/</a><br>
<br>
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<div>Richard<br>
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