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<p class="MsoNormal">I have a customer who needs to use chanspy to :<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Interrupt a call and whisper to the local extension<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Allow the person on the local extension to reply to the interrupter, but not have the remote party hear it.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Narrative:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">John is on the phone with a customer. Doris receives an urgent call from John’s mother. Doris uses to break into the conversation John is having with a customer. She tells John: “Your mother is on the phone. It’s urgent.” John replies to
Doris: “OK, I’ll call her in two minutes.” The customer on the remote end heard none of this.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The ChanSpy whisper mode appears to do half of this: Doris can whisper to John, but John cannot acknowledge her and let her know he heard her and what his course / plan of action will be.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does ChanSpy support this or is there another application I should be using?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#323E4F">Michael Munger, dCAP, MCPS, MCNPS, MBSS<br>
High Powered Help, Inc.<br>
Microsoft Certified Professional<br>
Microsoft Certified Small Business Specialist<br>
Digium Certified Asterisk Professional<br>
</span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:blue"><a href="mailto:michael@highpoweredhelp.com"><span style="color:blue">michael@highpoweredhelp.com</span></a></span><span style="font-size:12.0pt;color:#323E4F"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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