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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Dear Mr. Adam,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thank you for you kind words and for judging me.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I am a system integrator and I have a whale clients in UAE , I will not proceed further in dealing with Asterisk because of the lack of support and because of the rude emails. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I have no idea what is wrong with you people. And I hope you get well soon from whatever is happening to you.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Lucida Calligraphy";color:#1F497D'>Best Wishes,<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Lucida Calligraphy";color:#1F497D'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Lucida Calligraphy";color:#1F497D'>Dania Abu Asi<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Lucida Calligraphy";color:#1F497D'>Sales Executive Engineer<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#333333'><img width=112 height=93 id="Picture_x0020_1" src="cid:image001.png@01CFE2D2.284BF5B0" alt="Description: cid:image002.png@01CE734B.028FC100"><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Calibri Light","sans-serif";color:navy'>Future Trends Establishment</span></b><b><span style='font-size:12.0pt;font-family:"Calibri Light","sans-serif";color:navy'><o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Calibri Light","sans-serif";color:#666699'>Abu Dhabi - U.A.E.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Calibri Light","sans-serif";color:#1F497D'>Mob : +971 50 4948363<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Calibri Light","sans-serif";color:#1F497D'>Off : +971 2 6730666<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Calibri Light","sans-serif";color:#1F497D'>Fax : +971 2 6734888<o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Adam Goldberg [mailto:adam@agp-llc.com] <br><b>Sent:</b> Tuesday, October 7, 2014 8:51 PM<br><b>To:</b> Dania Asi<br><b>Subject:</b> FW: [asterisk-users] Asterisk Phone ( Telecom feature )<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoPlainText><a name="_MailEndCompose">I suggest that your question amounts to "please do my homework for me." This may be understandable given that you are a recent grad and probably don't have much experience in business communication and/or Asterisk complexities.</a><o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>You cannot expect a mailing list to rush to answer vague, unanswerable questions -- nor emails that don't show that you've tried to answer the question first. <o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Consider, if I asked: <o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText> "I don't understand how to set up Asterisk. Can someone tell me how to do that?" <o:p></o:p></p><p class=MsoPlainText>vs. <o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText style='margin-left:.5in'>"I have a Dell R210-II with 32g of memory and two gigabit ethernet interfaces, I've installed Asterisk from the FreePBX Distro v9.99 and have an assortment of Polycom and Snom IP phones. I've configured paging as described in <a href="http://wiki.snom.com/Interoperability/PBX/Asterisk">http://wiki.snom.com/Interoperability/PBX/Asterisk</a> and <a href="http://www.voip-info.org/wiki/view/Asterisk+cmd+Page">http://www.voip-info.org/wiki/view/Asterisk+cmd+Page</a>, and it is working for the Snom phones but not the Polycom phones. Can someone point me at what it's going to take to make the Polycom phones work?"<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>I’d expect to get attempts at an answer to the second one, but would expect snide and rude comments (at best) to the first one.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Adam Goldberg<o:p></o:p></p><p class=MsoPlainText>AGP, LLC<o:p></o:p></p><p class=MsoPlainText>+1-202-507-9900<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>-----Original Message-----<br>From: <a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a> [<a href="mailto:asterisk-users-bounces@lists.digium.com">mailto:asterisk-users-bounces@lists.digium.com</a>] On Behalf Of Don Kelly<br>Sent: Tuesday, October 07, 2014 9:38 AM<br>To: 'Asterisk Users Mailing List - Non-Commercial Discussion'<br>Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>JG confirmed that "it" is possible, but "it" has not been defined.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Without knowing what kind of instruments you are using, a possible "it"<o:p></o:p></p><p class=MsoPlainText>would be for a party to dial a 4-digit extension number to talk to someone internally, completing a call without using the PRI trunks.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText> --Don<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>-----Original Message-----<o:p></o:p></p><p class=MsoPlainText>From: <a href="mailto:asterisk-users-bounces@lists.digium.com"><span style='color:windowtext;text-decoration:none'>asterisk-users-bounces@lists.digium.com</span></a><o:p></o:p></p><p class=MsoPlainText>[<a href="mailto:asterisk-users-bounces@lists.digium.com"><span style='color:windowtext;text-decoration:none'>mailto:asterisk-users-bounces@lists.digium.com</span></a>] On Behalf Of Dania Asi<o:p></o:p></p><p class=MsoPlainText>Sent: Tuesday, October 07, 2014 3:41 AM<o:p></o:p></p><p class=MsoPlainText>To: 'Asterisk Users Mailing List - Non-Commercial Discussion'<o:p></o:p></p><p class=MsoPlainText><span lang=PT-BR>Cc: 'Irene Galera'; 'Maysara Orabi'; </span><a href="mailto:mohammad@futuretrendsest.com"><span lang=PT-BR style='color:windowtext;text-decoration:none'>mohammad@futuretrendsest.com</span></a><span lang=PT-BR><o:p></o:p></span></p><p class=MsoPlainText>Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Dear Mr. Mitual,<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Kindly check the attached mail where Mr. JG confirmed to me that is possible and I already informed my client of that.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Dear Mr. Steve,<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>I am not expecting a mailing list to do any work for me. All I was asking is for you to guide me because this is the first time we deal with Asterisk phones.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Best Wishes,<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Dania Abu Asi<o:p></o:p></p><p class=MsoPlainText>Sales Executive Engineer<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Future Trends Establishment<o:p></o:p></p><p class=MsoPlainText>Abu Dhabi - U.A.E.<o:p></o:p></p><p class=MsoPlainText>Mob : +971 50 4948363<o:p></o:p></p><p class=MsoPlainText>Off : +971 2 6730666<o:p></o:p></p><p class=MsoPlainText>Fax : +971 2 6734888<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>-----Original Message-----<o:p></o:p></p><p class=MsoPlainText>From: <a href="mailto:asterisk-users-bounces@lists.digium.com"><span style='color:windowtext;text-decoration:none'>asterisk-users-bounces@lists.digium.com</span></a><o:p></o:p></p><p class=MsoPlainText>[<a href="mailto:asterisk-users-bounces@lists.digium.com"><span style='color:windowtext;text-decoration:none'>mailto:asterisk-users-bounces@lists.digium.com</span></a>] On Behalf Of Steven Howes<o:p></o:p></p><p class=MsoPlainText>Sent: Tuesday, October 7, 2014 12:34 PM<o:p></o:p></p><p class=MsoPlainText>To: Asterisk Users Mailing List - Non-Commercial Discussion<o:p></o:p></p><p class=MsoPlainText><span lang=PT-BR>Cc: Irene Galera; Maysara Orabi; </span><a href="mailto:mohammad@futuretrendsest.com"><span lang=PT-BR style='color:windowtext;text-decoration:none'>mohammad@futuretrendsest.com</span></a><span lang=PT-BR><o:p></o:p></span></p><p class=MsoPlainText>Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>On 7 Oct 2014, at 09:24, Dania Asi <<a href="mailto:dania@futuretrendsest.com"><span style='color:windowtext;text-decoration:none'>dania@futuretrendsest.com</span></a>> wrote:<o:p></o:p></p><p class=MsoPlainText>> Kindly note that I asked about the capability of the phones and now I <o:p></o:p></p><p class=MsoPlainText>> am asking about the way I can do it to my client's phones, because he <o:p></o:p></p><p class=MsoPlainText>> is asking for a demonstration.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Yet you've not even told us the phones in use. You can't just expect a mailing list to do your work for you. You need to look at the handsets and see what they support, and how they support it. You don't even say if the handsets are SIP or not, the PSTN connectivity is pretty irrelevant.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>> Sales Executive Engineer<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>That explains that one.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Steve<o:p></o:p></p><p class=MsoPlainText>--<o:p></o:p></p><p class=MsoPlainText>_____________________________________________________________________<o:p></o:p></p><p class=MsoPlainText>-- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com"><span style='color:windowtext;text-decoration:none'>http://www.api-digital.com</span></a> -- New to Asterisk? Join us for a live introductory webinar every Thurs:<o:p></o:p></p><p class=MsoPlainText> <a href="http://www.asterisk.org/hello"><span style='color:windowtext;text-decoration:none'>http://www.asterisk.org/hello</span></a><o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>asterisk-users mailing list<o:p></o:p></p><p class=MsoPlainText>To UNSUBSCRIBE or update options visit:<o:p></o:p></p><p class=MsoPlainText> <a href="http://lists.digium.com/mailman/listinfo/asterisk-users"><span style='color:windowtext;text-decoration:none'>http://lists.digium.com/mailman/listinfo/asterisk-users</span></a><o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>--<o:p></o:p></p><p class=MsoPlainText>_____________________________________________________________________<o:p></o:p></p><p class=MsoPlainText>-- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com"><span style='color:windowtext;text-decoration:none'>http://www.api-digital.com</span></a> -- New to Asterisk? Join us for a live introductory webinar every Thurs:<o:p></o:p></p><p class=MsoPlainText> <a href="http://www.asterisk.org/hello"><span style='color:windowtext;text-decoration:none'>http://www.asterisk.org/hello</span></a><o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>asterisk-users mailing list<o:p></o:p></p><p class=MsoPlainText>To UNSUBSCRIBE or update options visit:<o:p></o:p></p><p class=MsoPlainText> <a href="http://lists.digium.com/mailman/listinfo/asterisk-users"><span style='color:windowtext;text-decoration:none'>http://lists.digium.com/mailman/listinfo/asterisk-users</span></a><o:p></o:p></p></div></body></html>