<div dir="ltr"><div class="gmail_default" style="color:#660000">I just took a peak at that version of app_voicemail and the code definitely reads from realtime.  I would suggest:</div><div class="gmail_default" style="color:#660000">
<br></div><div class="gmail_default" style="color:#660000">1) Posting your (password sanitized) configs to see if someone can spot a problem</div><div class="gmail_default" style="color:#660000"><br></div><div class="gmail_default" style="color:#660000">
2) Running with debug and verbose messages enabled and checking the log for helpful diagnostics describing why it isn't working.</div><div class="gmail_default" style="color:#660000"><br></div></div><div class="gmail_extra">
<br><br><div class="gmail_quote">On Wed, Jul 30, 2014 at 10:32 AM, Tech Support <span dir="ltr"><<a href="mailto:asterisk@voipbusiness.us" target="_blank">asterisk@voipbusiness.us</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Scott;<u></u><u></u></span></p><p class="MsoNormal">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">    I’m using Asterisk’s built-in application “Directory”, not the php script. <u></u><u></u></span></p><p class="MsoNormal">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Thanks;<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">John<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>] <b>On Behalf Of </b>Scott Griepentrog<br>
<b>Sent:</b> Wednesday, July 30, 2014 10:59 AM<br><b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br><b>Subject:</b> Re: [asterisk-users] Directory app not working with realtime<u></u><u></u></span></p>
</div><div class=""><p class="MsoNormal"><u></u> <u></u></p><div><div><p class="MsoNormal" style="text-align:justify"><span style="color:#660000">For clarification: I was speaking of the "directory.php" which didn't support realtime last I looked at the code.<u></u><u></u></span></p>
</div><div><p class="MsoNormal" style="text-align:justify"><span style="color:#660000"><u></u> <u></u></span></p></div><div><p class="MsoNormal" style="text-align:justify"><span style="color:#660000">The app_directory built in to Asterisk should support realtime.<u></u><u></u></span></p>
</div><div><p class="MsoNormal" style="text-align:justify"><span style="color:#660000"><u></u> <u></u></span></p></div><div><p class="MsoNormal" style="text-align:justify"><span style="color:#660000">Can you determine which one you're using?<u></u><u></u></span></p>
</div><div><p class="MsoNormal" style="text-align:justify"><span style="color:#660000"><u></u> <u></u></span></p></div></div></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;text-align:justify"><u></u> <u></u></p>
<div><div class=""><p class="MsoNormal" style="text-align:justify">On Wed, Jul 30, 2014 at 9:46 AM, Scott Griepentrog <<a href="mailto:sgriepentrog@digium.com" target="_blank">sgriepentrog@digium.com</a>> wrote:<u></u><u></u></p>
<div><div><p class="MsoNormal" style="text-align:justify"><span style="color:#660000">The last time I looked at the directory application, it was hard coded to read the voicemail.conf file directly.  Unless there is a newer version that can be configured to read the database, it would have to be modified.<u></u><u></u></span></p>
</div><div><p class="MsoNormal" style="text-align:justify"><span style="color:#660000"><u></u> <u></u></span></p></div></div></div><div><div class=""><p class="MsoNormal" style="margin-bottom:12.0pt;text-align:justify"><u></u> <u></u></p>
<div><div><div><p class="MsoNormal" style="text-align:justify">On Wed, Jul 30, 2014 at 8:55 AM, Tech Support <<a href="mailto:asterisk@voipbusiness.us" target="_blank">asterisk@voipbusiness.us</a>> wrote:<u></u><u></u></p>
</div></div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><div><div><div><div><p class="MsoNormal">All;<u></u><u></u></p><p class="MsoNormal">
    I’m currently running Asterisk 1.8.15-cert7 and am using realtime to store my voicemail configuration. The voicemail application works fine, but the problem I have is that the ‘Directory’ app cannot find any entries because there are no entries in the voicemail.conf file. When I add a context and an extension entry in voicemail.conf, it works the way it should. Is there something that I’m missing here? Any insight at all would be greatly appreciated.<u></u><u></u></p>
<p class="MsoNormal">Thanks;<u></u><u></u></p><p class="MsoNormal">John<u></u><u></u></p><p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal"><i><span style="font-size:18.0pt;font-family:"Bradley Hand ITC";color:#1f497d">Tech Support</span></i><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1f497d">Tech Support</span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d">VoIP Business Solutions</span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d">240-215-3479 (Work/Fax)</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1f497d"><a href="mailto:fsd@voipbusiness.us" target="_blank">support@voipbusiness.us</a></span><u></u><u></u></p><p class="MsoNormal"> <u></u><u></u></p></div></div><p class="MsoNormal" style="text-align:justify">
<u></u> <u></u></p></div></div><p class="MsoNormal" style="text-align:justify"><span><span style="color:#888888">--</span></span><span style="color:#888888"><br><span>_____________________________________________________________________</span><br>
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<span style="color:#888888"><br><br clear="all"><span><u></u><u></u></span></span></p><div><p class="MsoNormal" style="text-align:justify"><u></u> <u></u></p></div><p class="MsoNormal" style="text-align:justify"><span><span style="color:#888888">-- </span><u></u><u></u></span></p>
</div><div><p class="MsoNormal" style="text-align:justify"><span style="color:#888888;border:solid windowtext 1.0pt;padding:0in"><img border="0" width="288" height="50" src="cid:image001.jpg@01CFABE9.F45737C0" alt="Image removed by sender. Digium logo"></span><u></u><u></u></p>
<div class=""><div><p class="MsoNormal" style="text-align:justify"><span style="color:#888888">Scott Griepentrog<br>Digium, Inc · Software Developer<br>445 Jan Davis Drive NW · Huntsville, AL 35806 · US<br>direct/fax: +1 256 428 6239 · mobile: +1 317 507 4029<br>
Check us out at: <a href="http://digium.com" target="_blank">http://digium.com</a> · <a href="http://asterisk.org" target="_blank">http://asterisk.org</a><u></u><u></u></span></p></div></div></div></div></div><p class="MsoNormal" style="text-align:justify">
<br><br clear="all"><u></u><u></u></p><div><p class="MsoNormal" style="text-align:justify"><u></u> <u></u></p></div><p class="MsoNormal" style="text-align:justify">-- <u></u><u></u></p><div><p class="MsoNormal" style="text-align:justify">
<span style="border:solid windowtext 1.0pt;padding:0in"><img border="0" width="288" height="50" src="cid:image001.jpg@01CFABE9.F45737C0" alt="Image removed by sender. Digium logo"></span><u></u><u></u></p><div class=""><div>
<p class="MsoNormal" style="text-align:justify">Scott Griepentrog<br>Digium, Inc · Software Developer<br>445 Jan Davis Drive NW · Huntsville, AL 35806 · US<br>direct/fax: +1 256 428 6239 · mobile: +1 317 507 4029<br>Check us out at: <a href="http://digium.com" target="_blank">http://digium.com</a> · <a href="http://asterisk.org" target="_blank">http://asterisk.org</a><u></u><u></u></p>
</div></div></div></div></div></div><br>--<br>
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To UNSUBSCRIBE or update options visit:<br>
   <a href="http://lists.digium.com/mailman/listinfo/asterisk-users" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div dir="ltr">
<img alt="Digium logo" src="https://my.digium.com/images/graphics/digium_RGB_signature.gif" width="288" height="50" style="color:rgb(0,0,0);font-family:Arial,Helvetica,sans-serif;font-size:12px"><div>Scott Griepentrog<br>
Digium, Inc · Software Developer<br>445 Jan Davis Drive NW · Huntsville, AL 35806 · US<br>direct/fax: +1 256 428 6239 · mobile: +1 317 507 4029<br>Check us out at: <a href="http://digium.com" target="_blank">http://digium.com</a> · <a href="http://asterisk.org" target="_blank">http://asterisk.org</a><br>
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