<html><head></head><body><div style="font-family: Verdana;font-size: 12.0px;"><div><span id="result_box" lang="en"><span class="hps">Hi there</span><span>,</span><br/>
<br/>
<span class="hps">In one of my</span> <span class="hps">asterisk</span> <span class="hps">installation,</span> <span class="hps">there is a</span> <span class="hps">Digium</span> <span class="hps">E1</span> <span class="hps">pri</span> <span class="hps">card</span> <span class="hps">connected</span><span>.</span><br/>
<span class="hps">The</span> <span class="hps">asterisk</span> <span class="hps">and card</span> <span class="hps">are</span> <span class="hps">working properly.</span><br/>
<span class="hps">The problem</span> <span class="hps">we have is that</span> <span class="hps">when a storm</span> <span class="hps">occurs in the area</span><span>, the card</span> <span class="hps">stops working,</span> <span class="hps">and</span> <span class="hps">E1</span> <span class="hps">lines</span> <span class="hps">connected</span> <span class="hps">not rise</span><span>, even</span> <span class="hps">restart</span> <span class="hps">the machine.</span><br/>
<span class="hps">If</span> <span class="hps">however</span> <span class="hps">if you turn off</span> <span class="hps">the machine,</span> <span class="hps">disconnect</span> <span class="hps">the power cord</span><span>,</span> <span class="hps">reattach it</span> <span class="hps">and</span> <span class="hps">turn on the</span> <span class="hps">machine again</span><span>,</span> <span class="hps">E1</span> <span class="hps">pri</span> <span class="hps">card</span> <span class="hps">correctly</span> <span class="hps">recognizes the</span> <span class="hps">E1</span> <span class="hps">lines and</span> <span class="hps">the PBX</span> <span class="hps">starts to</span> <span class="hps">function properly.</span><br/>
<span class="hps">This only happens</span> <span class="hps">when there are</span> <span class="hps">storms in the area</span><span>.</span><br/>
<br/>
<span class="hps">Why is it</span> <span class="hps">necessary to disconnect</span> <span class="hps">the power cord</span> <span class="hps">for</span> <span class="hps">the card to work</span> <span class="hps">after a storm</span><span>?</span><br/>
<span class="hps">How</span> <span class="hps">I can</span> <span class="hps">identify</span> <span class="hps">where the problem is</span><span>?</span><br/>
<span class="hps">How</span> <span class="hps">I can</span> <span class="hps">fix it?</span><br/>
<br/>
<span class="hps">Thanks in</span> <span class="hps">advance</span><span>,</span><br/>
<br/>
<span class="hps">Ismaeleitor</span><span>.</span></span></div></div></body></html>