<html><body><div style="font-family: arial,helvetica,sans-serif; font-size: 12pt; color: #000000"><div>>> You might want to look at this link for some hints about what may be going on:<br>>> <span class="Object" id="OBJ_PREFIX_DWT923_com_zimbra_url"><span class="Object" id="OBJ_PREFIX_DWT930_com_zimbra_url"><a href="https://wiki.asterisk.org/wiki/display/AST/Manipulating+Party+ID+Information" target="_blank">https://wiki.asterisk.org/wiki/display/AST/Manipulating+Party+ID+Information</a></span></span><br></div><div><br></div><div>I've been pouring over that document for hours and am not really getting any further then I had.<br></div><div><br></div><div>I guess I need to explain my situation a little more.<br></div><div><br></div><div>I'm currently using CID as a means of directing and identifying station to station calls between facilities. We have agreements with our carries that allow me to set CID to whatever I choose.<br></div><div><br></div><div>So, to allow our users to make seamless calls between facilities using the PSNT, with minimal wait times, I use callerid.<br></div><div><br></div><div>Format is:<br></div><div><br></div><div>[accesscode] [destination extension] [source extension]<br></div><div><br></div><div>The access code is 2 digits, destination is 4 and source is 4.<br></div><div><br></div><div>Asterisk then breaks out the original CID, changes it to the employee's name, extension and then send it to the destination extension.<br></div><div><br></div><div>Reading the wiki documents really give me reasons why callerid reverts back to what was on the channel originally. Other then it says:<br></div><div><br></div><div><ul><li>Caller ID: The Caller ID information describes who is originating a call.</li><li>Connected Line ID: The Connected Line ID information describes who is connected to the other end of a call while a call is established.<br></li></ul><div>But I see no way of updating an answered call using CONNECTEDLINE.<br></div><div><br></div><div>And, all of my trials have failed.<br></div><div><br></div></div><div><div><br></div><div>Doug<br></div><div><br></div></div><div><br></div><div><br></div><div><br></div></div></body></html>