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<body class='hmmessage'><div dir='ltr'>Hello,<div><br></div><div>I don't have a problem in recognizing DTMF digits. My problem is breaking the hierarchy level.</div><div>Let's say I am in the main menu and I have three options ( 1 for new messages, 2 change folders, 0 mailbox options ) all of them are fine I can go through them by pressing the mentioned numbers, but if I pressed another number like 5, 6,... will hear something out of the three options I have, something in different level.<br>if I pressed 7 for example, will hear something like (message deleted) which should be OK only if I am inside option (1 new messages) and asked to delete one of it, so I will press 7... but I was expecting to hear something like "invalid option" or do nothing at all if I am not inside (new messages) menu!<br><span style="font-size: 12pt;">Hope I am more clear!</span></div><div><span style="font-size: 12pt;"><br></span></div><div><span style="font-size: 12pt;">Thanks. </span><br><br><div><hr id="stopSpelling">From: rodrigo.montiel@freetechsolutions.com.ar<br>To: asterisk-users@lists.digium.com<br>Date: Wed, 2 Oct 2013 10:15:58 -0300<br>Subject: Re: [asterisk-users] Invalid options<br><br>
Hi Ahmed,<br>
<br>
Seems to be that you have a problem recognizing DTMF digits.<br>
Do you have RFC2833 as DTMF protocol in both Asterisk and soft/hard-phone ?<br>
<br>
Rgds,<br>
<br>
On Wed, 2013-10-02 at 11:24 +0200, Asmaa Ahmed wrote:
<blockquote>
Hello,
</blockquote>
<blockquote>
<br>
<br>
</blockquote>
<blockquote>
While connecting to my voicemail, I noticed that Asterisk may perform some tasks isn't included in the options levels that currently played!<br>
For ex: I am listening to the main menu which asking me to press 1 for new messages, 2 change folders, 0 mailbox options which is OK for these numbers, but if I pressed 7 by mistake for example it will tell me "Message deleted" which it doesn't make sense!
</blockquote>
<blockquote>
Is there a way to stop this behavior, let's say to run "invalid option" if any other number was pressed doesn't belong to the current menu level?
</blockquote>
<blockquote>
<br>
<br>
</blockquote>
<blockquote>
<br>
<br>
</blockquote>
<blockquote>
Thanks.
</blockquote>
<br>
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-- <br>
Rodrigo Montiel<br>
Ing. en Telecomunicaciones<br>
GNU/Linux & VoIP System Support<br>
Cel: +549 351 2581376<br>
<br>
<b>Freetech Solutions</b><br>
<a href="http://www.freetechsolutions.com.ar" target="_blank">www.freetechsolutions.com.ar</a><br>
Tel/Fax: +54 351 6387585<br>
<br>
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