<div dir="ltr"><div class="gmail_extra"><div class="gmail_quote">On Thu, Aug 1, 2013 at 10:28 AM, Adam Moffett <span dir="ltr"><<a href="mailto:adamlists@plexicomm.net" target="_blank">adamlists@plexicomm.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">When I compare my total minutes on the bill from VoIP Innovations, to the number from our CDRs, I'm finding a smalish (3-4%) discrepancy in the count of minutes. I'm wondering why it's there.<br>
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Are there different methods of counting the billable start or end point of a phone call?<br>
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If it matters, I'm counting more termination minutes than they are and they're counting more origination minutes than I am.<br>
<br></blockquote><div><br></div><div>If I remember correctly, they bill in sub-minute increments, something like 60 second minimum, then every 6 seconds after that. In other words, if you have a 20 second call, it's billed as 60 seconds, however, if you have a 62 second call, it's billed as 66. I don't remember what they're specific increments are, but I don't believe it was a straight bill. <br>
<br>Are you finding that you're off by just a few seconds per call, or by minutes? When you say you're off by 3-4%, are you saying your CDR reports 100 minutes on a call and they are showing 104 minutes, or vice versa?<br>
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