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<div class="moz-cite-prefix">Il 01/07/2013 15:17, Matthew Jordan
scrisse:<br>
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<div dir="ltr">Nope, this is entirely expected.
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[...snip...]<br>
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cite="mid:CAN2PU+5PnkqcbGE3nuH79RGQ42s+bx7gnLHSOv_JiVMM-UbWBQ@mail.gmail.com"
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<div class="gmail_quote">On a side note, the fact that
masquerades are hard and tend to require people to do lots
of updates was a driving factor in the development efforts
that went on in 12. Masquerades are now an implementation
detail, so in the future, you won't have to deal with
BRIDGE_UPDATE.
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<br>
ok matthew, thank you.<br>
I understand, but now I'm getting a little confused: I think that
"linkedid" was the "long waited field" useful to follow a call
during its entire history (in fact I've made modification to my old
asterisk 1.4 dialplan to have something similar in the cdr using
accountcode field). Following what you say I should not only follow
the linkedid but, in case of a masquerading, I've to follow the peer
channel.<br>
So, shoud I've to find and follow all the likedids related to every
BRIDGE_UPDATE? What if, for example, I've two ingoing call from
DAHDI that get bridged at some point? <br>
Is there a "correct" way to get all the records of a call in a way
that I can use to show the "history" of a call in a human readable
way? <br>
What I'm doing is experimenting, studying the CEL of an inbound
call-center, and due to the lack of documentation (and my lack and
experience) I can't understand how to follow correctly a call and,
for example, why rarely I get a BLINDTRANSFER, sometimes an
ATTENDEDTRANSFER and sometimes a FORWARD (I'm sure operators only
use the "TR" button on the phone). <br>
I think the most complete documentation is on wiki.asterisk.org, but
it's more like "XXX is when a channel is XXXed" than an explanation,
and there's no list of what apps can generate CEL events, when and
why.<br>
I appreciate if you can point me to some document I've to study :)<br>
<br>
Here I paste the events counts of my two-months CEL, maybe someone
can find it interesting:<br>
<pre>ANSWER 166599</pre>
<pre>APP_END 42424</pre>
<pre>APP_START 42434</pre>
<pre>ATTENDEDTRANSFER 712</pre>
<pre>BLINDTRANSFER 15</pre>
<pre>BRIDGE_END 73575</pre>
<pre>BRIDGE_START 74325</pre>
<pre>BRIDGE_UPDATE 538</pre>
<pre>CHAN_END 1124624</pre>
<pre>CHAN_START 1124711</pre>
<pre>FORWARD 72</pre>
<pre>HANGUP 1124626</pre>
<pre>LINKEDID_END 54784</pre>
<br>
Thank you,<br>
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