<div dir="ltr"><br><div class="gmail_extra"><br><br><div class="gmail_quote">On Thu, Feb 21, 2013 at 12:37 PM, akhilesh chand <span dir="ltr"><<a href="mailto:omakhileshchand@gmail.com" target="_blank">omakhileshchand@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">hello all,<br><br>i have two asterisk server for call transfer and one more asterisk server for agent login(server_X) where agent take the call.<br>
<br>server_A and server_B <br>server_A is connected with pri and configure with 60 channel for call transfer into server_X<br>
server_B is connected with pri and configure with 30 channel for call transfer into server_X<br><br>my query is that some time two call originate same time from two different server_A and server_B and hit into server_X and one call is abandoned and another one have taken by the agent<br>
But i don't want to abandoned the call, I want to set the priority, supposed to server_A and server_B call originate same time server_X take the call from server_A first and then take the call server_B after 1 sec<br>
<br>please guide me<br><br>Regards<span class=""><font color="#888888"><br>Akhilesh<br></font></span><br></blockquote><div><br></div><div style><font face="arial, helvetica, sans-serif">Set higher value for <span style="color:rgb(51,51,51);font-size:13.600000381469727px;line-height:17.325000762939453px">QUEUE_PRIO varibale in Server X dialplan for calls coming from server A. </span></font></div>
<div style><font face="arial, helvetica, sans-serif"><span style="color:rgb(51,51,51);font-size:13.600000381469727px;line-height:17.325000762939453px">If you do not wish to drop the calls when no agent is available to take the call(either she is busy on call or in pause mode), set </span><span style="color:rgb(0,0,0);font-size:12px">joinempty = yes and </span><span style="color:rgb(0,0,0);font-size:12px">leavewhenempty =no in queues.conf</span></font></div>
<div style><font face="arial, helvetica, sans-serif"><span style="color:rgb(0,0,0);font-size:12px"><br></span></font></div><div style><font face="arial, helvetica, sans-serif"><span style="color:rgb(0,0,0);font-size:12px">--Satish Barot</span></font></div>
<div style><font face="arial, helvetica, sans-serif"><span style="color:rgb(0,0,0);font-size:12px">Ahmedabad, India</span></font></div></div></div></div>