In server_X, 60 agnet are login and call comes from server_A and server_B which is connected with pri(total 90 channel), Supposed to two call originate 02:25 PM from A & B and hit into server_X goes to agent 2002(agnet extension) one of call is abandoned and another one pick up agent 2002 .Both the calls hit into 2002 extension(X_server).I want to set the priority. <br>
<br>akhilesh<br><br><div class="gmail_quote">On Thu, Feb 21, 2013 at 1:50 PM, Leandro Dardini <span dir="ltr"><<a href="mailto:ldardini@gmail.com" target="_blank">ldardini@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<br><br><div class="gmail_quote"><div><div class="h5">2013/2/21 akhilesh chand <span dir="ltr"><<a href="mailto:omakhileshchand@gmail.com" target="_blank">omakhileshchand@gmail.com</a>></span><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
hello all,<br><br>i have two asterisk server for call transfer and one more asterisk server for agent login(server_X) where agent take the call.<br><br>server_A and server_B <br>server_A is connected with pri and configure with 60 channel for call transfer into server_X<br>
server_B is connected with pri and configure with 30 channel for call transfer into server_X<br><br>my query is that some time two call originate same time from two different server_A and server_B and hit into server_X and one call is abandoned and another one have taken by the agent<br>
But i don't want to abandoned the call, I want to set the priority, supposed to server_A and server_B call originate same time server_X take the call from server_A first and then take the call server_B after 1 sec<br>
<br>please guide me<br><br>Regards<span><font color="#888888"><br>Akhilesh<br>
</font></span><br></blockquote><div><br></div></div></div><div>I am sorry if I haven't completely understood your question, but english is not my native language. If calls from server_A and server_B are put in the same queue in server_X, how can one of them being abandoned? Calls will be processed in the same order as they arrive.</div>
<span class="HOEnZb"><font color="#888888">
<div><br></div><div>Leandro</div></font></span></div>
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