<div>And how would you have this working together with Asterisk queueing? I have seen solutions like this using agent pauses and then making everyithing happen outside the normal ACD flow, but it's a bit of a hack....<br>
</div><div>l.</div><div><br></div><br><div class="gmail_quote">2013/1/22 Danny Nicholas <span dir="ltr"><<a href="mailto:danny@debsinc.com" target="_blank">danny@debsinc.com</a>></span><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
For just the messaging part, you should be able to use wget or curl to<br>
interface and create messages. You might have to go a little "higher level"<br>
like C or Perl, but it sounds very doable.<br>
<div class="HOEnZb"><div class="h5"><br>
-----Original Message-----<br>
From: <a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a><br>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a>] On Behalf Of bilal ghayyad<br>
Sent: Tuesday, January 22, 2013 4:27 PM<br>
To: <a href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</a><br>
Subject: [asterisk-users] Integration with Social Media, Email and Web call<br>
center<br>
<br>
Dears;<br>
<br>
Can someone advise me where to find a technology (open source) that let us<br>
able to integrate with social media like whatsapp and facebook? And use this<br>
in call center (queuing the messages and routing it for agent)?<br>
<br>
Anyone give me a light to start?<br>
<br>
Regards<br>
Bilal<br>
<br>
<br>
<br>
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