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<div class="moz-cite-prefix">We are just delivering version 2 of our
ADTransform data connector.<br>
It would allow your to read in your CDR files, manipulate them,
validate them and put out JasperReports based on the data.<br>
<br>
It has a plug-in based workflow engine so that file transfers,
input,transformation, validation, logging, reporting and automated
report/file delivery steps can be added as required.<br>
<br>
Out of the box it supports CSV and Excel files for input and
output and other connectors such as JBDC, OBDC, webservices,
extraction using custom APIs can be added as plug-ins.<br>
It supports JasperReports out of the box.<br>
It supports FTP for getting and sending data and e-mail for
sending reports, logs and data. <br>
<br>
I am guessing that you might want to suck in all of the CDRs,
apply some mappings to add location or user specific information
for reporting and then run a series of JasperReports to provide
summary and detail reports, possibly extract data for
billing/chargeback and the deliver the data and reports through
e-mail to the appropriate recipients.<br>
<br>
It is a pure Java application that is OS agnostic.<br>
We are looking at Raspberry support as part of version 3.<br>
<br>
The original motivation for the product was the LMS market where
data needs to be integrated from Payroll and HRIS to be feed into
the LMS and certification and other training history data needs to
be extracted to go to work scheduling or HRIS systems.<br>
<br>
As a small Asterisk user, I think that I can understand where your
requirement is coming from.<br>
<br>
<a class="moz-txt-link-freetext" href="http://www.artifact-software.com/?page_id=929">http://www.artifact-software.com/?page_id=929</a> is the website link
if you want more info.<br>
A short brochure is available. If anyone wants one, please contact
me off-list.<br>
<br>
Ron<br>
<br>
<br>
On 11/01/2013 5:22 AM, Olivier wrote:<br>
</div>
<blockquote
cite="mid:CAPeT9jha9ZHvEAPD_hf0uddsr7MHVtrsna5Dg3maAre1zA741w@mail.gmail.com"
type="cite">Hi,<br>
<br>
I would like to edit reports showing how fast operator and users
answer incoming calls.<br>
Users are spread over 6 locations, each with its own asterisk
instance.<br>
Operator is on main site.<br>
Users have "casual" extension but operator logs as queue agent.<br>
<br>
I've read or/and tried Star2Billing's CDR-Stats and A2Billing,
Asternic Call center Stats,.<br>
I'm wondering if using a BI tool such as Jasper Reports would be
preferable.<br>
<br>
Which tool would you suggest to build custom reports ?<br>
<br>
Regards<br>
<br>
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<br>
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<br>
<pre class="moz-signature" cols="72">--
Ron Wheeler
President
Artifact Software Inc
email: <a class="moz-txt-link-abbreviated" href="mailto:rwheeler@artifact-software.com">rwheeler@artifact-software.com</a>
skype: ronaldmwheeler
phone: 866-970-2435, ext 102</pre>
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