<html>
<head>
<meta content="text/html; charset=ISO-8859-1"
http-equiv="Content-Type">
</head>
<body text="#000000" bgcolor="#FFFFFF">
Hi,<br>
<br>
I am experiencing a similar issue on my FXO DAHDI lines with proper
call supervision supposedly set up. The problem described below
does not happen 100% of the times, but still several times a day.
Scenario seems to be similar to the one the original poster
described, i.e. a caller hangs up in the middle of the IVR
announcement.<br>
<br>
In my case the message is exactly 45 seconds. It contains a
repeating <font face="Arial" size="3">ROH (receiver
off-hook) tones. </font>Following is a sample of the
notification e-mail.<br>
<br>
<pre wrap="">There is a new voicemail in mailbox 430:
From: "CELLULAR CALL" <3215551212>
Length: 0:45 seconds
Date: Thursday, November 01, 2012 at 01:53:28 PM
Dial *98 to access your voicemail by phone.
Visit <a class="moz-txt-link-freetext" href="http://172.17.137.11/recordings/index.php">http://172.17.200.23/recordings/index.php</a> to check your voicemail with a web browser.</pre>
Here are the relevant records from the /var/log/messages:<br>
<br>
Nov 1 13:50:16 pbx kernel: wctdm24xxp 0000:02:0c.0: RING on
WCTDM/0/2!<br>
Nov 1 13:50:18 pbx kernel: wctdm24xxp 0000:02:0c.0: NO RING on
WCTDM/0/2!<br>
Nov 1 13:50:22 pbx kernel: wctdm24xxp 0000:02:0c.0: RING on
WCTDM/0/2!<br>
Nov 1 13:50:24 pbx kernel: wctdm24xxp 0000:02:0c.0: NO RING on
WCTDM/0/2!<br>
Nov 1 13:50:28 pbx kernel: wctdm24xxp 0000:02:0c.0: RING on
WCTDM/0/2!<br>
Nov 1 13:50:30 pbx kernel: wctdm24xxp 0000:02:0c.0: NO RING on
WCTDM/0/2!<br>
Nov 1 13:53:28 pbx kernel: wctdm24xxp 0000:02:0c.0: NO BATTERY on
1/3!<br>
Nov 1 13:53:29 pbx kernel: ioctl: Start OnHookTrans, card 3<br>
Nov 1 13:53:30 pbx kernel: wctdm24xxp 0000:02:0c.0: BATTERY on 1/3
(+)!<br>
<br>
According to CDR the call started at 13:50:18 and lasted 3 minutes
and 10 seconds.<br>
<br>
I have experienced the similar behavior with three (3) different
Telco's. This example presents AT&T call processing. They drop
the battery. Other companies I use do the Polarity Reversal.<br>
<br>
If a call is processed normally I do not see either a battery drop
or a polarity reversal in the log. Start OnHookTrans is also not
present.<br>
<br>
I did try "<i>hanguponpolarityswitch</i>" with no luck. I did not
try "<i>busydetect=yes</i>" as it is known to be prone to false
positives resulting in unwanted disconnects.<br>
<br>
Hope that helps.<br>
<br>
-Vladimir<br>
<br>
<br>
<br>
<div class="moz-cite-prefix">On 11/1/2012 10:42 AM, Terry Brummell
wrote:<br>
</div>
<blockquote
cite="mid:617BCD2305B17045A7FFAA6B4A9C7C5E0FD111@primarydc.home.brummell.net"
type="cite">
<pre wrap="">Sounds like you need disconnect supervision enabled somewhere.
-----Original Message-----
From: <a class="moz-txt-link-abbreviated" href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a>
[<a class="moz-txt-link-freetext" href="mailto:asterisk-users-bounces@lists.digium.com">mailto:asterisk-users-bounces@lists.digium.com</a>] On Behalf Of Justin
Piszcz
Sent: Thursday, November 01, 2012 11:39 AM
To: <a class="moz-txt-link-abbreviated" href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</a>
Subject: [asterisk-users] asterisk 1.8.13.1 -- how to limit voicemail
emailswhen the caller hangs up before they leave a message?
Hello,
I use asterisk with an SPA3102 (latest F/W).
I have my asterisk 1.8.13.1 voicemail.conf setup as follows:
; Limit the minimum message length to 3 seconds minsecs = 3
This works perfectly, however, when the caller hangs up before the beep
(or during it?) then I get 1 minute and 22 seconds of (3-5 sec of
dialtone, then saying to dial the operator)).
How do I avoid getting this? If a message is not left, I do not wish to
receive any e-mail/attachments like this, are there any workarounds?
I assume this may be related to the SPA3102 but am curious to learn how
others deal with this problem/if they have this issue.
Name: Voicemail
Message Number: 5
Mailbox: 1
Caller ID: "SXXXX" <XXXXXXXXX>
Caller Name: SXXXX XXXXXXX
Caller Number: XXXXXXXXX
Duration: 1:22
Date: 20121101_1116
The voice mail:
<a class="moz-txt-link-freetext" href="http://home.comcast.net/~jpiszcz/20121101/msg0004.WAV">http://home.comcast.net/~jpiszcz/20121101/msg0004.WAV</a>
Justin.
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by <a class="moz-txt-link-freetext" href="http://www.api-digital.com">http://www.api-digital.com</a> --
New to Asterisk? Join us for a live introductory webinar every Thurs:
<a class="moz-txt-link-freetext" href="http://www.asterisk.org/hello">http://www.asterisk.org/hello</a>
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
<a class="moz-txt-link-freetext" href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a>
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by <a class="moz-txt-link-freetext" href="http://www.api-digital.com">http://www.api-digital.com</a> --
New to Asterisk? Join us for a live introductory webinar every Thurs:
<a class="moz-txt-link-freetext" href="http://www.asterisk.org/hello">http://www.asterisk.org/hello</a>
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
<a class="moz-txt-link-freetext" href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a>
</pre>
</blockquote>
<br>
</body>
</html>