<br><br><div class="gmail_quote">2012/10/30 Benny Amorsen <span dir="ltr"><<a href="mailto:benny+usenet@amorsen.dk" target="_blank">benny+usenet@amorsen.dk</a>></span><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div class="im">Mitch Claborn <<a href="mailto:mitch_ml@claborn.net">mitch_ml@claborn.net</a>> writes:<br>
<br>
> In our sales queue, we have wrapup time set to 15 seconds. When the<br>
> phones are really busy, the operators would like the ability to bypass<br>
> that 15 second wait and grab the next call in the queue. Is that<br>
> possible? How to accomplish?<br>
<br>
</div>Slightly hacky solution which only works for ringall:<br>
<br>
Designate a phone to be in the queue but never get answered. When you<br>
are ready for a call early, do a directed pickup of that phone.<br></blockquote><div><br>Are you sure a call which entered into a queue can be directly picked up ?<br> <br></div><blockquote class="gmail_quote" style="margin:0pt 0pt 0pt 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<br>
For a less hacky solution, see <a href="https://reviewboard.asterisk.org/r/1619/" target="_blank">https://reviewboard.asterisk.org/r/1619/</a><br>
<span class="HOEnZb"><font color="#888888"><br>
<br>
/Benny<br>
</font></span><div class="HOEnZb"><div class="h5"><br>
<br>
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