Hi all,<br><br>I configured the voicemail using realtime and for record voice messages, I&#39;m storing it in to MySQL DB as this setup works perfectly without any issues.  Later I tried to insert the custom greeting (busy) for VM in DB for particular extension, it was unable to play the custom greeting but play the default prompt.<br>
 <br>Even though, I created the folders (busy and unavail) in the /var/spool/asterisk/voicemail/default/&#39;1234567 directory, converted the .wav file to 8KHz 16 bit mono,converted to .gsm format and using default context for voicemail.  Listing down the data and query;<br>
<br>+----------+-------------+---------+------------+----------+----------+-------+-------+----+--------+--------+---------+----------+--------+----------+----------+-------------+--------------+---------------+--------+--------------+-----------+----------------+-------------+---------------------+-----------+-----------+------------+<br>
| uniqueid | customer_id | context | mailbox    | password | fullname | email | pager | tz | attach | saycid | dialout | callback | review | operator | envelope | sayduration | saydurationm | sendvoicemail | delete | nextaftercmd | forcename | forcegreetings | hidefromdir | stamp               | profile   | forwardno | queue_extn |<br>
+----------+-------------+---------+------------+----------+----------+-------+-------+----+--------+--------+---------+----------+--------+----------+----------+-------------+--------------+---------------+--------+--------------+-----------+----------------+-------------+---------------------+-----------+-----------+------------+<br>
|     8475 | 0           | default | 1234567 |          |          |       |       | en | yes    | yes    |         |          | no     | no       | no       | no          |            1 | no            | no     | yes          | no        | no             | yes         | 2012-10-12 15:42:40 | voicemail | NULL      | NULL       |<br>
+----------+-------------+---------+------------+----------+----------+-------+-------+----+--------+--------+---------+----------+--------+----------+----------+-------------+--------------+---------------+--------+--------------+-----------+----------------+-------------+---------------------+-----------+-----------+----------<br>
<br>INSERT INTO voicemessages <br>(msgnum,dir,mailboxuser,mailboxcontext,recording) <br>VALUES (-1,&#39;/var/spool/asterisk/voicemail/default/&#39;1234567/busy&#39;,&#39;1234567&#39;,&#39;default&#39;,LOAD_FILE(&#39;/var/spool/asterisk/voicemail/default/&#39;1234567/busy.wav&#39;)),<br>
(-1,&#39;/var/spool/asterisk/voicemail/default/&#39;1234567/unavail&#39;,&#39;&#39;1234567&#39;,&#39;default&#39;,LOAD_FILE(&#39;/var/spool/asterisk/voicemail/default/&#39;1234567/unavail.wav&#39;));<br clear="all"><br><br>
Do I need to modify any other configuration? Please advise to resolve this issue.<br><br>-- <br>Regards,<br><br>Ahmed Munir Chohan<br><br><br>