I don't know what ARA is. We use just bare Asterisk, no GUI, and from the context it seems that's related to a GUI. We have no problem doing a config reload during production hours. We never do a full reload, just the relevant module (SIP, dialplan, voicemail, etc).<div>
<br></div><div>I don't believe there is any freeware PBX software that is good for hosted services unless they are kept tiny and limited. Switchvox is excellent as a hosted platform, but extremely expensive and totally closed so you can't customize as needed. And at least 50% of our customers have customization that wouldn't fit into any of the GUI-based systems.</div>
<div><br></div><div>You'll need to decide what your market is and your value proposition as well as your ability to learn Asterisk (which I don't think anyone would argue is easy or fast).</div><div><br><br><div class="gmail_quote">
On Mon, Jul 30, 2012 at 9:41 PM, Kannan <span dir="ltr"><<a href="mailto:vasdeveloper@gmail.com" target="_blank">vasdeveloper@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Thanks Carlos, it is good to hear from one who is in a similar business. <div><br></div><div>Are you getting use of ARA too in similar hosted PBX offerings?</div><div><br></div><div><br><br><div class="gmail_quote"><div><div class="h5">
On Mon, Jul 30, 2012 at 10:00 PM, Carlos Alvarez <span dir="ltr"><<a href="mailto:carlos@televolve.com" target="_blank">carlos@televolve.com</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5"><br><br><div class="gmail_quote"><div>On Mon, Jul 30, 2012 at 2:36 AM, Kannan <span dir="ltr"><<a href="mailto:vasdeveloper@gmail.com" target="_blank">vasdeveloper@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>2. Multi-tenant PBX: Configuring multiple PBXs within the same instance of Asterisk. I.e. partitioning a single instance of Asterisk into multiple PBXs by way of configurations, using unique landing context for each tenant.</div>
<div>3. Virtual PBX: Multiple virtual machines within the same hardware, each host an instance of Asterisk.</div></blockquote><div><br></div></div><div>We use number two. We dabbled with number three but didn't like the results for a lot of different reasons. As others have mentioned, there is a certain level of danger when you mix companies so closely. We have in the past made a mistake and brought down the whole system, but it's been many years since we've done that. Part is improved skill and part is that Asterisk has improved and no longer commits suicide for certain minor errors.</div>
<div> </div><div>To do this, you need to plan out a good naming convention for everything that will be unique to customers accounts. SIP accounts, macros, contexts, etc etc. We use the accountcode feature and prepend the accountcode through the dial plan and accounts.</div>
<div><br></div><div>accountcode.301 would be a SIP account</div><div><br></div><div>accountcode#function would be a context name</div></div><div><br></div><div>We do deploy custom hardware for specific functions or customers who are particularly large in some cases. We just need a good reason to. Like they want to self-manage, or they make a lot of changes, need custom integration with databases, etc.</div>
<span><font color="#888888">
<div><br></div>-- <br><div>Carlos Alvarez</div><div>TelEvolve</div><div><a href="tel:602-889-3003" value="+16028893003" target="_blank">602-889-3003</a></div><div><br></div><br>
</font></span><br></div></div><div class="im">--<br>
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