On Mon, Jun 4, 2012 at 4:11 PM, Tim Nelson <span dir="ltr"><<a href="mailto:tnelson@rockbochs.com" target="_blank">tnelson@rockbochs.com</a>></span> wrote:<br><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div class="HOEnZb"><div class="h5">----- Original Message -----<br>
> I have installed and configures this card in asterisk 1.6. When<br>
> trying to load the module codec_sangoma.so I see the following in<br>
> the asterisk log.<br>
<br>
> [2012-06-04 15:50:31] WARNING[18168] loader.c: Error loading module<br>
> 'codec_sangoma.so': /usr/lib/asterisk/modules/codec_sangoma.so:<br>
> undefined symbol: ast_config_load<br>
> [2012-06-04 15:50:31] WARNING[18168] loader.c: Module<br>
> 'codec_sangoma.so' could not be loaded.<br>
<br>
> Has anyone had a similar issue with this card or have any idea what<br>
> the undefined symbol: ast_config_load might mean to figure out what<br>
> direction to head for further debugging?<br>
<br>
</div></div>It looks like maybe Wanpipe was not compiled against the same version of Asterisk/DAHDI you're running. That would be the first thing to check. Next stop, Sangoma support. They are fantastic, and support is free.<br>
<br>
</blockquote><div><br>This is all correct, except that codec_sangoma does not come with Wanpipe. <br><br>Make sure you downloaded the latest version of the sngtc software (the transcoder package) at <a href="http://wiki.sangoma.com/Sangoma-Media-Transcoding">http://wiki.sangoma.com/Sangoma-Media-Transcoding</a><br>
<br>If you compiled the codec for one Asterisk version and then re-installed another Asterisk version without recompiling sngtc, you may get this issue.<br><br><br clear="all"><table style="width:486.3pt;border-collapse:collapse" border="0" cellpadding="0" cellspacing="0" width="648">
<tbody><tr style="height:60.55pt"><td style="border-right-style:none;border-bottom-style:none;border-left-style:none;border-width:initial;border-color:initial;border-top-style:dotted;border-top-color:rgb(128,176,214);border-top-width:1pt;padding-top:1.45pt;padding-right:5.75pt;padding-bottom:1.45pt;padding-left:5.75pt;height:60.55pt">
<p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;line-height:15px"><b><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(14,93,167)" lang="PT-BR">Moises Silva<br>
</span></b><b><i><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="EN-CA">Manager, Software Engineering</span></i></b><b><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(14,93,167)" lang="PT-BR"></span></b></p>
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</td><td style="width:140.45pt;border-right-style:none;border-bottom-style:none;border-left-style:none;border-width:initial;border-color:initial;border-top-style:dotted;border-top-color:rgb(128,176,214);border-top-width:1pt;padding-top:1.45pt;padding-right:5.75pt;padding-bottom:1.45pt;padding-left:5.75pt;height:60.55pt" width="187">
<p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;line-height:15px"><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(0,92,165)" lang="EN-CA"><br>t. +1 800 388 2475 (N. America)</span></p>
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<p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;line-height:15px"><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(31,73,125)" lang="EN-CA"> </span></p></td><td rowspan="2" style="width:111.55pt;border-top-style:dotted;border-top-color:rgb(128,176,214);border-top-width:1pt;border-left-style:none;border-left-width:initial;border-left-color:initial;border-bottom-style:dotted;border-bottom-color:rgb(128,176,214);border-bottom-width:1pt;border-right-style:none;border-right-width:initial;border-right-color:initial;padding-top:1.45pt;padding-right:5.75pt;padding-bottom:1.45pt;padding-left:5.75pt;height:60.55pt" width="149">
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</td></tr><tr><td colspan="2" style="width:374.75pt;border-top-style:none;border-right-style:none;border-left-style:none;border-width:initial;border-color:initial;border-bottom-style:dotted;border-bottom-color:rgb(128,176,214);border-bottom-width:1pt;padding-top:1.45pt;padding-right:5.75pt;padding-bottom:1.45pt;padding-left:5.75pt" width="500">
<p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;line-height:15px"><a href="http://sangoma.com/products?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures" target="_blank"><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR">Products</span></a><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR"> | </span><a href="http://sangoma.com/solutions?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures" target="_blank"><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR">Solutions</span></a><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR"> | </span><a href="http://sangoma.com/about_us/events?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures" target="_blank"><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR">Events</span></a><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR"> | </span><a href="http://www.sangoma.com/contact?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures" target="_blank"><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR">Contact</span></a><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR"> | </span><a href="http://wiki.sangoma.com/?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures" target="_blank"><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR">Wiki</span></a><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR"> | </span><a href="http://www.facebook.com/pages/Sangoma-VoIP-Cards/43578453335?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures" target="_blank"><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR">Facebook</span></a><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR"> | </span><a href="http://www.twitter.com/sangoma?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures" target="_blank"><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR">Twitter</span></a><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR">`| | </span><a href="http://www.youtube.com/sangomatechnologies?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures" target="_blank"><span style="font-size:8pt;line-height:12px;font-family:Arial,sans-serif;color:rgb(128,176,214)" lang="PT-BR">YouTube</span></a><span style="font-size:8pt;line-height:12px;color:rgb(31,73,125)"></span></p>
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