Hello List,<div><br></div><div>I am using the following dialplan</div><div><br></div><div><div>exten =&gt; s,1,NoOp(IVR recording test)</div><div>exten =&gt; s,2,Answer()</div><div>exten =&gt; s,3,Background(say-temp-msg-prs-pound)</div>
<div>exten =&gt; s,4,Record(/var/lib/asterisk/sounds/custom/tempcustommessage.gsm)</div><div>exten =&gt; s,5,Background(to-listen-to-it&amp;press-1)</div><div>exten =&gt; s,6,Background(to-accept-recording&amp;press-2)</div>
<div>exten =&gt; s,7,Background(to-rerecord-announce&amp;press-3)</div><div>exten =&gt; 1,1,Playback(/var/lib/asterisk/sounds/custom/tempcustommessage)</div><div>exten =&gt; 1,2,Goto(s,6)</div><div>exten =&gt; 2,1,System(cp /var/lib/asterisk/sounds/custom/tempcustommessage.gsm /var/lib/asterisk/sounds/custom/ORIGINALMESSAGEname.gsm)</div>
<div>exten =&gt; 2,2,Playback(auth-thankyou)</div><div>exten =&gt; 2,3,Hangup()</div><div>exten =&gt; 3,1,Goto(s,3)</div><div><br></div><div>The recorded message cannot be played I get &quot;zero size file error&quot; as below:-</div>
<div><br></div><div><div>    -- Executing [1@test-pstn:1] Playback(&quot;DAHDI/i1/XXXXXX-b9&quot;, &quot;/var/lib/asterisk/sounds/custom/tempcustommessage&quot;) in new stack</div><div>[Jun  2 17:27:30] WARNING[28250][C-00001200]: file.c:492 filehelper: File /var/lib/asterisk/sounds/custom/tempcustommessage.gsm detected to have zero size.</div>
<div><br></div></div><div>Has someone come across this issue and fixed it.</div><div><br></div>-- <br>Regards,<br><br>Ashish Agarwal<br>
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