<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks for the clarification. You do learn something new every day.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mike<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt'><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Gord Urquhart<br><b>Sent:</b> Wednesday, February 15, 2012 6:00 PM<br><b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br><b>Subject:</b> Re: [asterisk-users] Polycom firmware 4.0.1 and paging<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>It appears you need the "info=" if the string you are using is enclosed in angle brackets.<br> Alert-Info: foo works<br> Alert-Info:<foo> does not work<br> Alert-Info:info=<foo> works <br><br><br><o:p></o:p></p><div><p class=MsoNormal>On Wed, Feb 15, 2012 at 2:09 PM, Mike <<a href="mailto:list@net-wall.com">list@net-wall.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal>With Polycom firmware 4.0.1b?<br><br>I have 1.8, one of the latest can`t remember which is installed on that<br>server. Maybe the fact that my alert info has two words, and isn`t parsed<br>correctly by Polycom...?<o:p></o:p></p><div><p class=MsoNormal><br><br>Mike<br><br><br><br><br>> -----Original Message-----<br>> From: <a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-">asterisk-users-</a><br>> <a href="mailto:bounces@lists.digium.com">bounces@lists.digium.com</a>] On Behalf Of Dave Fullerton<o:p></o:p></p></div><div><div><p class=MsoNormal>> Sent: Wednesday, February 15, 2012 10:20 AM<br>> To: <a href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</a><br>> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging<br>><br>> Which version of asterisk are you using? I just have this in 1.4 and it<br>> works fine:<br>><br>> SIPAddHeader(Alert-Info: intercom);<br>><br>> -Dave<br>><br>> On 02/14/2012 08:10 PM, Mike wrote:<br>> > In case anybody was following this thread, or someone Googles it in<br>> > the future, here is the solution:<br>> ><br>> > This worked fine with Polycom firmware 3.3x:<br>> > exten => s,n,SIPAddHeader(Alert-Info:<Ring Answer>)<br>> ><br>> > For firmware 4.0+, apparently I needed to add info=, i.e.:<br>> > exten => s,n,SIPAddHeader(Alert-Info: info=<Ring Answer>)<br>> ><br>> > Simple, yet quite obscure (for me at least).<br>> ><br>> ><br>> > Mike<br>> ><br>> >> -----Original Message-----<br>> >> From: <a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-">asterisk-users-</a><br>> >> <a href="mailto:bounces@lists.digium.com">bounces@lists.digium.com</a>] On Behalf Of Mike<br>> >> Sent: Monday, February 13, 2012 10:17 AM<br>> >> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'<br>> >> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging<br>> >><br>> >> Thanks Dave, it at least gives me hope that my efforts aren`t wasted.<br>> >><br>> >> Mike<br>> >><br>> >>> -----Original Message-----<br>> >>> From: <a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a><br>> >>> [mailto:<a href="mailto:asterisk-users-">asterisk-users-</a> <a href="mailto:bounces@lists.digium.com">bounces@lists.digium.com</a>] On Behalf Of Dave<br>> >>> Fullerton<br>> >>> Sent: Monday, February 13, 2012 9:39 AM<br>> >>> To: <a href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</a><br>> >>> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging<br>> >>><br>> >>> On 02/10/2012 05:30 PM, Mike wrote:<br>> >>>> Hi,<br>> >>>><br>> >>>> I just moved many Polycom phones from firmware v3 to 4.0.1b.<br>> >>>> Anto-Answer simply stopped functioning. I can downgrade and make it<br>> >>>> work, upgrading kills it again. There obviously is a difference in<br>> >>>> how the newer firmware is treating this auto answer sip header.<br>> >>>><br>> >>>> Can anybody tell me if they have Polycom firmware 4.x.x working<br>> >>>> with auto-answer/paging? Just so I know it's worth my time to<br>> >>>> investigate, as opposed to knowing it`s a Polycom firmware bug? If<br>> >>>> so, did you have to make any changes to the SIP header sent to make<br>> >>>> Polycom phones auto<br>> >>> answer?<br>> >>>><br>> >>><br>> >>> I would second the others suggestions about rewriting the configs.<br>> >>> Polycom made extensive changes between 3.2 and 3.3, and I think they<br>> >> made<br>> >>> a fair number of changes between 3.3 and 4.0. I have two phones<br>> >>> that<br>> >> I've<br>> >>> upgraded to 4.0.1b for testing, a 550 and a spectralink 8440, and I<br>> >>> believe I have auto answer working as you describe. Here's the<br>> >>> pertinent snippet from my config:<br>> >>><br>> >>> <polycomConfig><br>> >>> <voIpProt><br>> >>> <voIpProt.SIP><br>> >>> <voIpProt.SIP.alertInfo<br>> >>> voIpProt.SIP.alertInfo.1.class="ringAutoAnswer"<br>> >>> voIpProt.SIP.alertInfo.1.value="intercom"<br>> >>> voIpProt.SIP.alertInfo.2.class="ringAnswerMute"<br>> >>> voIpProt.SIP.alertInfo.2.value="page"<br>> >>> voIpProt.SIP.alertInfo.3.class="autoAnswer"<br>> >>> voIpProt.SIP.alertInfo.3.value="silentanswer"><br>> >>> </voIpProt.SIP.alertInfo><br>> >>> </voIpProt.SIP><br>> >>> </voIpProt><br>> >>> </polycomConfig><br>> >>><br>> >>> I have also added an<se.rt> section to adjust the ringer and<br>> >>> timeouts<br>> >> for<br>> >>> these ring tones.<br>> >>><br>> >>> -Dave<br>> >>><br>><br>> --<br>> _____________________________________________________________________<br>> -- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> -- New<br>> to Asterisk? Join us for a live introductory webinar every Thurs:<br>> <a href="http://www.asterisk.org/hello" target="_blank">http://www.asterisk.org/hello</a><br>><br>> asterisk-users mailing list<br>> To UNSUBSCRIBE or update options visit:<br>> <a href="http://lists.digium.com/mailman/listinfo/asterisk-users" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br><br><br>--<br>_____________________________________________________________________<br>-- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br>New to Asterisk? Join us for a live introductory webinar every Thurs:<br> <a href="http://www.asterisk.org/hello" target="_blank">http://www.asterisk.org/hello</a><br><br>asterisk-users mailing list<br>To UNSUBSCRIBE or update options visit:<br> <a href="http://lists.digium.com/mailman/listinfo/asterisk-users" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><o:p></o:p></p></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>