<br><br><div class="gmail_quote">On Wed, Nov 30, 2011 at 4:48 PM, Danny Nicholas <span dir="ltr"><<a href="mailto:danny@debsinc.com">danny@debsinc.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div link="blue" vlink="purple" lang="EN-US"><div><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>] <b>On Behalf Of </b>Yasin SULUHAN<br>
<b>Sent:</b> Wednesday, November 30, 2011 8:39 AM<br><b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br><b>Subject:</b> Re: [asterisk-users] s/n ratio detection etc...<u></u><u></u></span></p><p class="MsoNormal">
<u></u> <u></u></p><p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p><div><div class="im"><p class="MsoNormal">On Wed, Nov 30, 2011 at 4:27 PM, Danny Nicholas <<a href="mailto:danny@debsinc.com" target="_blank">danny@debsinc.com</a>> wrote:<u></u><u></u></p>
<div><div><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>] <b>On Behalf Of </b>Yasin SULUHAN<br>
<b>Sent:</b> Wednesday, November 30, 2011 6:25 AM<br><b>To:</b> <a href="mailto:asterisk-users@lists.digium.com" target="_blank">asterisk-users@lists.digium.com</a><br><b>Subject:</b> [asterisk-users] s/n ratio detection etc...</span><u></u><u></u></p>
<div><p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal">Hi everybody,<br><br>I' ve been following this list for a while now. <br><br>Is there a way to detect the individual and cumulative s/n ratio values for the incoming calls in Asterisk or any other Call Center solution?...<u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p></div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Either I need to finish my coffee or this should be worded better:</span><u></u><u></u></p>
</div></div><div><p class="MsoNormal"><br>Sorry about this. This request just came in from a client and we need an answer very quickly. <br> <u></u><u></u></p></div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Is there a way the detect the individual and cumulative signal-to-noise ratio values for incoming calls to Asterisk (or any other Call Center solution)?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p></div></div></blockquote><div><p class="MsoNormal"> <u></u><u></u></p></div>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">This depends on</span><u></u><u></u></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">1.</span><span style="font-size:7.0pt;color:#1f497d"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">How are the calls delivered to Asterisk (we will ignore the “other call center” since this is an Asterisk discussion board)? SIP/DAHDI(PSTN/PRI/E1/ETC)?</span><u></u><u></u></p>
</div></div></blockquote><div><p class="MsoNormal">DAHDI<br> <u></u><u></u></p></div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><div><div><p>
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">2.</span><span style="font-size:7.0pt;color:#1f497d"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">What version of Asterisk?</span><u></u><u></u></p>
</div></div></blockquote><div><p class="MsoNormal">1.8.7<br> <u></u><u></u></p></div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><div><div><p>
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">3.</span><span style="font-size:7.0pt;color:#1f497d"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Do you want “built-in” methods or could other methods such as daemons be used?</span> <u></u><u></u></p>
</div></div></blockquote></div><div><div class="im"><p class="MsoNormal">either way would be ok. <br><br><span style="color:#1f497d"><u></u><u></u></span></p></div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Your best bet as I understand it would be to use dahdi_tools to monitor your lines or to use mixmonitor to record the calls so you can review and tune problems as needed. Either of these options would cost you some overhead in processor usage and disk space.<u></u><u></u></span></p>
<div class="im"><p class="MsoNormal"><br></p></div></div></div></div></div></blockquote><div><br>Again, thank you for your help... Much appreciated...<br> </div><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US"><div><div><div><div class="im"><p class="MsoNormal"><br>Thank you for your quick response....<br></p></div></div></div></div></div></blockquote><div><br> <br></div><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US"><div><div><div><div class="im"><p class="MsoNormal"><br>________________________________________<u></u><u></u></p></div></div><div class="im"><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<p class="MsoNormal">-- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br>New to Asterisk? Join us for a live introductory webinar every Thurs:<br>
<a href="http://www.asterisk.org/hello" target="_blank">http://www.asterisk.org/hello</a><br><br>asterisk-users mailing list<br>To UNSUBSCRIBE or update options visit:<br> <a href="http://lists.digium.com/mailman/listinfo/asterisk-users" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><u></u><u></u></p>
</blockquote></div></div><p class="MsoNormal"><u></u> <u></u></p></div></div><br>--<br>
_____________________________________________________________________<br>
-- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br>
New to Asterisk? Join us for a live introductory webinar every Thurs:<br>
<a href="http://www.asterisk.org/hello" target="_blank">http://www.asterisk.org/hello</a><br>
<br>
asterisk-users mailing list<br>
To UNSUBSCRIBE or update options visit:<br>
<a href="http://lists.digium.com/mailman/listinfo/asterisk-users" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br></blockquote></div><br>