<p>Maybe use a power supply instead of PoE, see if problem still occurs. Marco.</p>
<div class="gmail_quote">Op 30 nov. 2011 18:46 schreef "Olivier" <<a href="mailto:oza_4h07@yahoo.fr">oza_4h07@yahoo.fr</a>> het volgende:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<br><br><div class="gmail_quote">2011/11/30 Mike <span dir="ltr"><<a href="mailto:list@net-wall.com" target="_blank">list@net-wall.com</a>></span><br><blockquote class="gmail_quote" style="border-left:1px solid rgb(204,204,204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex">
<div link="blue" vlink="purple" lang="EN-US"><div><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">Hi Olivier,<u></u><u></u></span></p><p class="MsoNormal">
<span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">It if occurs only on the sidecar, I would imagine this is either a defective sidecar/Polycom phone, or a defective PoE switch not giving enough power. Changing PoE port would eliminate of confirm the PoE port being the issue, but I’m betting on a Polycom defect.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">Make sure the PoE port is configured (if it`s a smart switch) to send maximum power to the port, with a sidecar I think the phone requires 12W. </span></p>
</div></div></blockquote><div>This info is very interesting.<br>I wouldn't be too surprised that a PoE switch not supplying its theorical 15W output on a long period.<br>I'll try to use work around this possible cause by not using PoE.<br>
<br>In any case, I'll report my findings here.<br></div><blockquote class="gmail_quote" style="border-left:1px solid rgb(204,204,204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex"><div link="blue" vlink="purple" lang="EN-US">
<div><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">Regards,<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">Mike<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"><u></u> <u></u></span></p>
<div style="border-style:none none none solid;border-color:-moz-use-text-color -moz-use-text-color -moz-use-text-color blue;border-width:medium medium medium 1.5pt;padding:0in 0in 0in 4pt"><div><div style="border-style:solid none none;border-color:rgb(181,196,223) -moz-use-text-color -moz-use-text-color;border-width:1pt medium medium;padding:3pt 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10pt;font-family:"Tahoma","sans-serif""> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>] <b>On Behalf Of </b>Olivier<br>
<b>Sent:</b> Wednesday, November 30, 2011 10:27 AM<div><br><b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br><b>Subject:</b> [asterisk-users] Issue with Polycom SPIP650 and its sidecar<u></u><u></u></div>
</span></p></div></div><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Hello,</p><div><div></div><div><br><br>On one location, I've got from time to time (let say one a week) the following issue :<br>
the phone SoundPoint 650 works ok (can call or answer, display and sound are ok),<br>the sidecar looses its display : entries on sidecar's LCD screen are not displayed anymore, or names are truncated, or BLF are not shown or updated.<br>
<br>I only have one SPIP650 on this system so I can't compare with others.<br><br>What could be the root cause of this ?<br><br>Regards<u></u><u></u></div></div></div></div></div><br>--<br>
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