<div>Use callcounter = yes in sip.conf for 1.8<br></div><div><br></div><div>--SATISH</div><br><div class="gmail_quote">On Wed, Nov 23, 2011 at 11:10 AM, Raj Mathur (राज माथुर) <span dir="ltr"><<a href="mailto:raju@linux-delhi.org">raju@linux-delhi.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div class="im">On Wednesday 23 Nov 2011, bilal ghayyad wrote:<br>
> Asterisk version is 1.8.4.2<br>
><br>
> Just I need to know if the below is a normal behaviour of asterisk<br>
> or I have something wrong in the settings:<br>
><br>
> I am surprised how the queue is sending calls (and not only one call,<br>
> but a lot of calls) to the agent and the agent already has a call?!!<br>
><br>
> I tried ringinuse=no but same thing.<br>
><br>
> Does this happen because when I login to the queue then I use the<br>
> Phone Interface (for example, SIP/username) and if I used the login<br>
> to be as agent, then I will not see this problem? Really I spent a<br>
> lot of time trying to resolve it without any success.<br>
<br>
</div>You need to set call-limit and busylevel in the peer's SIP<br>
configuration. Works for our agents with call-limit = 50 (some<br>
arbitrary figure) and busylevel = 1.<br>
<br>
ringinuse = no is required in any case.<br>
<br>
Regards,<br>
<br>
-- Raj<br>
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Raj Mathur || <a href="mailto:raju@kandalaya.org">raju@kandalaya.org</a> || GPG:<br>
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