<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
code
{mso-style-priority:99;
font-family:"Courier New";}
pre
{mso-style-priority:99;
mso-style-link:"HTML Preformatted Char";
margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.HTMLPreformattedChar
{mso-style-name:"HTML Preformatted Char";
mso-style-priority:99;
mso-style-link:"HTML Preformatted";
font-family:"Courier New";}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’ve been meaning to fix my non-working paging feature here for a while, and I’ve just spent the last 5 hours looking at many, many web pages that all say the same thing. I am using Asterisk 1.6.2.18 and Polycom phones, both older (501 with “latest” legacy 3.1.7 firmware) and newer (335 and 650 with latest 3.3.1f).<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have changed the correct values in sip.cfg like this:<o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><alertInfo voIpProt.SIP.alertInfo.1.value="Ring Answer" voIpProt.SIP.alertInfo.1.class="4" /><o:p></o:p></span></p><pre><code>and<o:p></o:p></code></pre><pre><code><RING_ANSWER se.rt.4.name="Ring Answer" se.rt.4.type="ring-answer" se.rt.4.timeout="2000" se.rt.4.ringer="2" se.rt.4.callWait="6" se.rt.4.mod="1"/><o:p></o:p></code></pre><pre><code><o:p> </o:p></code></pre><pre><code>Meaning that anything with alert info “Ring Answer” will auto-answer after a symbolic 2ms ring.<o:p></o:p></code></pre><pre><code><o:p> </o:p></code></pre><pre><code>My relevant context is this:<o:p></o:p></code></pre><pre>[paging]<o:p></o:p></pre><pre>exten => s,1,Verbose(1,paging)<o:p></o:p></pre><pre>exten => s,n,Set(TIMEOUT(absolute)=30) ;to prevent call from being stuck<o:p></o:p></pre><pre>exten => s,n,SIPAddHeader(Alert-Info: Ring Answer)<o:p></o:p></pre><pre>exten => s,n,Page(SIP/sipphone)<o:p></o:p></pre><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Sure enough, sip debug shows alert-info: Ring Answer at the correct step. But the phones keeps on ringing and never answer.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I think I’m going blind from looking at the same solution over and over again and not being able to implement it. Is there something else obvious that isn’t mentioned but could result in this not working?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Mike<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>