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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink="#606420"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Quite simply: don’t use a queue. Simply ring all phones at the same time using Dial(SIP/phone1&SIP/phone2&….)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>A queue will only send the first call until it is answered, then move on to the second one (I may be simplifying a bit)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mike<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt'><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Deka, Rajib IN MAA SL<br><b>Sent:</b> Monday, June 13, 2011 6:44 AM<br><b>To:</b> asterisk-users@lists.digium.com<br><b>Subject:</b> [asterisk-users] asterisk queue 'ringall' stratagy<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>Hi List,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>I have faced a problem in asterisk queue implementation.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>I configured a queue with ‘ringall’ strategy and ‘ringinuse=yes’ in queues.conf. If three calls come to this queue in parallel, the logged in queue agent used to get only one call (may be the first one), not all the calls waiting in the queue at a time. Once the agent answers the call the next call is displayed. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>I want to display all the waiting calls on the agent’s desktop. Is it possible to do, if yes how? Please help me with this.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>Rajib<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Rajib Deka</span></b><o:p></o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:navy'>SIEMENS Ltd</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#003366'>. </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:navy'>Robert V Chandran Tower, First Floor, West Wing, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:navy'>#149, Velechery Tambaram Main Road, Pallikaranai, Chennai-100, INDIA.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:navy'><a href="http://www.siemens.com" title="http://www.siemens.com/">www.siemens.com</a></span><o:p></o:p></p><p class=MsoNormal> <span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:navy'>Mob: +91-9176780669</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#003366'> | </span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:navy'>E-Mail: <a href="mailto:rajib.deka@siemens.com">rajib.deka@siemens.com</a></span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:gray'>Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system.<br>Thank You.</span><o:p></o:p></p></div></div></body></html>