Tried that, not possible to play a sound file and prompt users to enter a number. Is there a way to revive the channel?<br><br><div class="gmail_quote">On Tue, Feb 15, 2011 at 2:38 AM, Pezhman Lali <span dir="ltr"><<a href="mailto:lopl@lopl.net">lopl@lopl.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">you can run any function in your hangup extension,<br><br>exten => h,1,.......<br><br>best<br>
<div class="gmail_quote"><div><div></div><div class="h5">On Tue, Feb 15, 2011 at 12:21 PM, Richard Zheng <span dir="ltr"><<a href="mailto:rzheng@gmail.com" target="_blank">rzheng@gmail.com</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"><div><div></div><div class="h5">Hi,<br><br>In ACD queue, is it possible for the agent to take some actions when the caller hangs up? For example, to let the agent to enter some numbers for accounting purpose.<br>
<br>Thanks,<br><br>
<br></div></div>--<br>
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