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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I have continued searching but still haven’t found any way to get asterisk to send RTCPs when on hold.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>This issue seems to have come up several times and has been reported by several people but nothing seems to have come of it. Should I be filing a bug report? Or are there any workarounds available on the asterisk side?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:14.0pt;font-family:"Calibri","sans-serif";color:#2E365B'>Ryan Tucker <br></span></b><b><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#2E365B;letter-spacing:1.5pt'>SERVICE DESK ENGINEER<br></span></b><b><span style='font-size:7.5pt;font-family:"Calibri","sans-serif";color:#333333;letter-spacing:1.5pt'><br></span></b><b><span style='font-size:7.5pt;font-family:"Calibri","sans-serif";color:#333333;letter-spacing:1.5pt'><img width=224 height=49 id="Picture_x0020_1" src="cid:image001.jpg@01CBBC7A.FC1AD500" alt="Description: Description: logo-benchmark-smallc"><o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:15.0pt;margin-bottom:6.0pt;margin-left:15.0pt'><b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#2E365B'>p</span></b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>&nbsp;</span><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:black'>+61 (0) 7 3018 0280<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:15.0pt;margin-bottom:6.0pt;margin-left:15.0pt'><b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#2E365B'>f</span></b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:black'>+61 (0) 7 3018 0282<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:15.0pt;margin-bottom:6.0pt;margin-left:15.0pt'><b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#2E365B'>w</span></b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>&nbsp;<a href="http://www.rgtech.com.au/" title="http://www.rgtech.com.au/"><span style='color:black'>www.rgtech.com.au</span></a><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><b><span lang=EN-US style='font-size:11.0pt;font-family:Webdings;color:#339966'>P</span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial Narrow","sans-serif";color:#339966'> </span></b><b><span lang=EN-US style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:green'>Please consider the environment before printing</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Calibri","sans-serif";color:#999999'>CAUTION - This message may contain privileged and confidential information intended only for the use of the addressee named above. If you are not the intended recipient of this message you are hereby notified that any use, dissemination, distribution or reproduction of this message is prohibited. If you have received this message in error please notify R &amp; G Technologies immediately. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of R &amp; G Technologies.<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Ryan Tucker<br><b>Sent:</b> Sunday, 23 January 2011 8:11 PM<br><b>To:</b> asterisk-users@lists.digium.com<br><b>Subject:</b> [asterisk-users] RTCP packets when on hold<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Hi,</span><span style='font-size:11.5pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Tahoma","sans-serif"'>&nbsp;<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>It seems that asterisk doesn't send RTCP packets when a call is on hold. Is there any way to get asterisk to send these packets?</span><span style='font-size:11.5pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Tahoma","sans-serif"'>&nbsp;<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I'm in the process of setting up a Lync (microsoft voice) server which will use an asterisk box as a gateway. The trunking between asterisk and lync is 'working' however when a call is put on hold asterisk stops sending RTCP packets to lync, and after 30 seconds of not receiving&nbsp;RTCP packets, lync drops the call due to timeout.</span><span style='font-size:11.5pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Tahoma","sans-serif"'>&nbsp;<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I did find two posts from people who&nbsp;came accross&nbsp;this same issue back in 2008, however there was no solution given.</span><span style='font-size:11.5pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Tahoma","sans-serif"'>&nbsp;<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Thanks in advance,</span><span style='font-size:11.5pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Tahoma","sans-serif"'>&nbsp;<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Tahoma","sans-serif"'>&nbsp;<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Ryan.</span><span style='font-size:11.5pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p></div></div></div></body></html>