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<font face="Helvetica, Arial, sans-serif">Hello,<br>
<br>
I have tried several settings.<br>
<br>
Normally I set it to rfc 2833 on most phone types
(Grandstream/YeaLink/Cisco SPA). Works always.<br>
<br>
With Snom you have the option : SIP info : on/off/always<br>
<br>
Neither of these settings make any difference...<br>
<br>
<br>
What setting do you have in your Snom phones ??<br>
<br>
The problem only occurs when calling with a Snom phone...<br>
If you have 1 IVR-menu, then there's no problem.<br>
But when you add an extra layer (a second IVR-menu), then your first
input is used for the second IVR also. Strange !<br>
<br>
<br>
Kind regards,<br>
Jonas.</font><br>
<font face="Helvetica, Arial, sans-serif"><br>
</font><br>
On 01/07/2011 04:36 PM, Bryant Zimmerman wrote:
<blockquote cite="mid:658ee9ab$241daa9d$6c0cc8d9$@com" type="cite"><span
style="font-family: Arial,Helvetica,sans-serif; font-size: 10pt;">Jonas<br>
<br>
What is the dtmf setting on all peers involved in the call?<br>
<br>
<div id="divSignature">Thanks<br>
<br>
Bryant Zimmerman (ZK Tech Inc.)<br>
616-855-1030 Ext. 2003</div>
<br>
<br>
<span style="font-family: tahoma,arial,sans-serif; font-size: 10pt;">
<hr size="2" width="100%" align="center"><b>From</b>: "Jonas Kellens"
<a class="moz-txt-link-rfc2396E" href="mailto:jonas.kellens@telenet.be"><jonas.kellens@telenet.be></a><br>
<b>Sent</b>: Wednesday, January 05, 2011 4:55 PM<br>
<b>To</b>: "Asterisk Users Mailing List - Non-Commercial Discussion"
<a class="moz-txt-link-rfc2396E" href="mailto:asterisk-users@lists.digium.com"><asterisk-users@lists.digium.com></a><br>
<b>Subject</b>: [asterisk-users] DTMF-troubles with Snom</span><br>
<br>
<!--CTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//E--><span
style="font-family: helvetica,arial,sans-serif;">Hello list,<br>
<br>
I'm having DTMF-troubles with a Snom phone. I want to know if it's the
Snom or Asterisk that makes the trouble.<br>
<br>
<br>
I'm playing a prompt, then make a choice for "2" :<br>
<br>
[Jan 5 17:06:38] VERBOSE[29172] file.c: [Jan 5 17:06:38] --
<SIP/test1-00000701> Playing
'/var/lib/asterisk/sounds/vprompts/109001/prompt5040.slin' <br>
(language 'nl')<br>
[Jan 5 17:06:39] VERBOSE[29172] pbx.c: [Jan 5 17:06:39] --
Executing [s@sub-routing:52] WaitExten("SIP/test1-00000701", "15") in
new stack<br>
<b>[Jan 5 17:06:41] DTMF[29172] channel.c: DTMF begin '2' received
on SIP/test1-00000701<br>
[Jan 5 17:06:41] DTMF[29172] channel.c: DTMF begin ignored '2' on
SIP/test1-00000701<br>
[Jan 5 17:06:41] DTMF[29172] channel.c: DTMF end '2' received on
SIP/test1-00000701, duration 160 ms<br>
[Jan 5 17:06:41] DTMF[29172] channel.c: DTMF end passthrough '2' on
SIP/test1-00000701</b><br>
<br>
What follows is a prompt again, and it automatically chooses option 2 :<br>
<br>
[Jan 5 17:06:41] VERBOSE[29172] file.c: [Jan 5 17:06:41] --
<SIP/test1-00000701> Playing
'/var/lib/asterisk/sounds/vprompts/109001/prompt5041.slin' (language
'nl')<br>
<b>[Jan 5 17:06:41] DTMF[29172] channel.c: DTMF end '2' received on
SIP/test1-00000701, duration 160 ms<br>
[Jan 5 17:06:41] DTMF[29172] channel.c: DTMF end passthrough '2' on
SIP/test1-00000701</b><br>
<br>
Even without pressing "2" on the Snom phone, option 2 is chosen in the
menu.<br>
<br>
<br>
The above is different when I do the same with a Grandstream device :<br>
<br>
[Jan 5 17:14:15] VERBOSE[29384] file.c: [Jan 5 17:14:15] --
<SIP/test6-00000714> Playing
'/var/lib/asterisk/sounds/vprompts/109001/prompt5040.slin' (<br>
language 'nl')<br>
[Jan 5 17:14:17] VERBOSE[29384] pbx.c: [Jan 5 17:14:17] --
Executing [s@sub-routing:52] WaitExten("SIP/test6-00000714", "15") in
new stack<br>
[Jan 5 17:14:18] VERBOSE[4582] dnsmgr.c: [Jan 5 17:14:18] >
doing dnsmgr_lookup for 'ssw4.brussels.weepee.org'<br>
[Jan 5 17:14:18] VERBOSE[4582] dnsmgr.c: [Jan 5 17:14:18] >
doing dnsmgr_lookup for 'ssw4.brussels.weepee.org'<br>
<b>[Jan 5 17:14:21] DTMF[29384] channel.c: DTMF begin '2' received
on SIP/test6-00000714<br>
[Jan 5 17:14:21] DTMF[29384] channel.c: DTMF begin ignored '2' on
SIP/test6-00000714<br>
[Jan 5 17:14:21] DTMF[29384] channel.c: DTMF end '2' received on
SIP/test6-00000714, duration 100 ms<br>
[Jan 5 17:14:21] DTMF[29384] channel.c: DTMF end passthrough '2' on
SIP/test6-00000714</b><br>
<br>
</span><span style="font-family: helvetica,arial,sans-serif;">[Jan 5
17:14:38] VERBOSE[29384] file.c: [Jan 5 17:14:38] --
<SIP/test6-00000714> Playing
'/var/lib/asterisk/sounds/vprompts/109001/prompt5041.slin' (language
'nl')<br>
[Jan 5 17:14:39] VERBOSE[29384] pbx.c: [Jan 5 17:14:39] --
Executing [s@sub-routing:52] WaitExten("SIP/test6-00000714", "15") in
new stack<br>
<b>[Jan 5 17:14:44] DTMF[29384] channel.c: DTMF begin '2' received
on SIP/test6-00000714<br>
[Jan 5 17:14:44] DTMF[29384] channel.c: DTMF begin ignored '2' on
SIP/test6-00000714<br>
[Jan 5 17:14:44] DTMF[29384] channel.c: DTMF end '2' received on
SIP/test6-00000714, duration 100 ms<br>
[Jan 5 17:14:44] DTMF[29384] channel.c: DTMF end passthrough '2' on
SIP/test6-00000714</b></span><span
style="font-family: helvetica,arial,sans-serif;"><br>
<br>
<br>
Here I explicitly chose option "2" by pressing on button "2".<br>
<br>
What is going on with the Snom ? There is a difference in duration
(160ms vs 100ms). Is that the problem ??<br>
<br>
<br>
Kind regards,<br>
Jonas.<br>
</span><br>
</span>
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