Thanks for the input. I can not replicate the situation as it happens randomely or maybe over the weekend. However I have sent you all the requested command and logs in a separate e-mail for your analyzes. The only thing that stood out at me was the output of "lsusb -v" at the very end where it timed out.<div>
<br></div><div>Since all lines didn't work I am to assume that both module went down but per my diagnoses with "hwprobe" I could see one unit connected and the other was not when the problem happened. Simply connecting/disconnecting that unit or connecting it to another port solved the problem and it showed up in "hwprobe"</div>
<div><br></div><div>This is an Acer Aspire Revo mini PC. I am wondering if the U100s draw too much power? The only other USB connected device is the thumb size wireless connector for the keyboard.</div><div><br></div><div>
Acer computer: <a href="http://reviews.cnet.com/desktops/acer-aspire-revo-ar1600/4505-3118_7-33777218.html">http://reviews.cnet.com/desktops/acer-aspire-revo-ar1600/4505-3118_7-33777218.html</a><br><div><br></div><div><br>
</div><div>Looking forward to your analysis.</div><div><br></div><div>Regards,</div><div>Bruce<br><br><div class="gmail_quote">On Tue, Dec 28, 2010 at 3:58 PM, Moises Silva <span dir="ltr"><<a href="mailto:moises.silva@gmail.com">moises.silva@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div class="im"><div>On Tue, Dec 28, 2010 at 11:33 AM, Bruce B <span dir="ltr"><<a href="mailto:bruceb444@gmail.com" target="_blank">bruceb444@gmail.com</a>></span> wrote:</div>
</div><div><div class="gmail_quote"><div class="im"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div><br></div><div>I appreciate your feedback and let me know what info I can post here that may help resolve the issue (such as output from dmesg or lspci?).</div><div><br></div><div></div></blockquote><div><br></div></div>
<div>
<div>Hi Bruce,</div><div><br></div><div>The following would be useful for starters:</div><div><br></div><div>1. cat /etc/wanpipe/*.conf</div><div><br></div><div>2. ifconfig -a (from a working and non-working situation)</div>
<div><br></div>3. lspci -v and lsusb -v (from a working and non-working situation)<div><br></div><div>4. wanrouter hwprobe verbose (from a working and non-working situation)</div><div><br></div><div>5. /var/log/messages (near the date the problem happened)</div>
<div><br clear="all"><font color="#888888">Moises Silva<br>Senior Software Engineer<br>Sangoma Technologies Inc. | 100 Renfrew Drive, Suite 100, Markham ON L3R 9R6 Canada<br>t. 1 905 474 1990 x128 | e. <a href="mailto:moy@sangoma.com" target="_blank">moy@sangoma.com</a></font></div>
</div></div></div>
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