Guys,<br>Why is such contradiction between 2 AMI actions QueueSummary and Queuestatus?<br>Look at LoggedIn of QueueSummary and Event: QueueMember.<br>Also LongestHoldTime of QueueSummary does not give correct value.<br><br>
-------------------------------------<br><br>Action: QueueSummary<br>Queue: retailBanking<br><br>Response: Success<br>Message: Queue summary will follow<br><br>Event: QueueSummary<br>Queue: retailBanking<br>LoggedIn: 0<br>
Available: 0<br>Callers: 0<br>HoldTime: 22<br>TalkTime: 231<br>LongestHoldTime: 0<br><br>Event: QueueSummaryComplete<br>-------------------------------------<br>Action: Queuestatus<br>Queue: retailBanking<br><br>Response: Success<br>
Message: Queue status will follow<br><br>Event: QueueParams<br>Queue: retailBanking<br>Max: 0<br>Strategy: rrmemory<br>Calls: 0<br>Holdtime: 22<br>TalkTime: 231<br>Completed: 5<br>Abandoned: 4<br>ServiceLevel: 0<br>ServicelevelPerf: 0.0<br>
Weight: 0<br><br>Event: QueueMember<br>Queue: retailBanking<br>Name: agent2<br>Location: SIP/1110<br>Membership: dynamic<br>Penalty: 0<br>CallsTaken: 1<br>LastCall: 1292570332<br>Status: 5<br>Paused: 0<br><br>Event: QueueMember<br>
Queue: retailBanking<br>Name: agent1<br>Location: SIP/1111<br>Membership: dynamic<br>Penalty: 0<br>CallsTaken: 3<br>LastCall: 1292581231<br>Status: 5<br>Paused: 0<br><br>Event: QueueStatusComplete<br>-------------------------------------<br>
<br>--AsteriskMan<br>