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<font size="-1"><font face="Helvetica, Arial, sans-serif">Hello,<br>
<br>
We use call parking for this feature. It might not be the best
solution, but it works quite well. We tweaked the parking values
a little bit so that the parked callers don't timeout too
quickly. The receptionist fills up a dynamic list that the
presenter can consult, and knows which caller he picks up by
dialing 701, 702, 703, etc. (call parking is at 700 in our
setup).<br>
<br>
Of course, we would have loved to have a visual solution (a good
receptionist console), but we don't have time to create one for
our own usage, and many solutions over the web are not
compatible with our Asterisk version (1.6.2.x).<br>
<br>
Hope this helps.<br>
<br>
Hoggins!<br>
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Le 04/09/2010 14:42, Timothy Smith a écrit :
<blockquote
cite="mid:AANLkTimWkmzrt=L_2WijXZBEqmqFGoHOVJ++NNUmoGb3@mail.gmail.com"
type="cite">
<pre wrap="">Hi,
I am implimenting a solution for a radio station where by calls are
first received by an attendant, who interviews the caller and then
places the call in a queue along with some information about the
caller. The radio presenter can then choose which call to pick up
depending on those in the queue.
My question is, how can it be possible for call to skip other calls
in the queue and be picked up? Are queues the best mothod of
implimenting this?
Thanks very much for your help.
Tim
</pre>
</blockquote>
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