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<font face="Helvetica, Arial, sans-serif">Hello list,<br>
<br>
A calls B, B transfers to C, A speaks with C.<br>
<br>
Anyone knows how I can record a conversation where the call is
transfered ?!<br>
<br>
The recording of the call (which begins when B answers) stops when A
and C are connected together.<br>
<br>
Can I keep the recording going ?!<br>
<br>
<br>
<br>
Kind regards,<br>
<br>
Jonas.<br>
<br>
<br>
</font><br>
On 08/12/2010 11:01 AM, Jonas Kellens wrote:
<blockquote cite="mid:4C63B85C.2080205@telenet.be" type="cite">
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<font face="Helvetica, Arial, sans-serif">Hello.<br>
<br>
I notice that when a call that is recorded with MixMonitor is
transfered to another co-worker, the recording ends.<br>
<br>
exten => 409,n,Macro(SDstartrecording,external,${DID})<br>
<br>
the incoming call then goes to a queue...<br>
<br>
[macro-startrecording]<br>
; ARG1 = incoming DID or CALLERID(name)<br>
; ARG2 = outgoing dialnumber<br>
...<br>
exten => s,n,MixMonitor(/var/ftp/${NR}/${recordfile},b,chown -R
${NR}:astDrisk /var/ftp/${NR} && chmod 570 /var/ftp/${NR}
&& chmod 400 /var/ftp/${NR}/${</font><font
face="Helvetica, Arial, sans-serif">recordfile</font><font
face="Helvetica, Arial, sans-serif">})<br>
...<br>
<br>
The 'b'-option makes the recording start when the call is answered by
an agent of the queue.<br>
<br>
<br>
Is it normal that when this agent transfers the call to another
co-worker, the recording stops ?!<br>
The last sound on the recording is that of musiconhold (what the caller
hears when doing an attented transfer). Then it stops...<br>
<br>
<br>
Kind regards,<br>
<br>
Jonas.<br>
</font>
</blockquote>
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