<br><font size=2 face="sans-serif">Hi Danny,</font>
<br>
<br><font size=2 face="sans-serif">Thanks a lot for the reply , I tried
the dial plan you have provided , when pressing '0' it gets connected
with the extension defined in </font><font size=2 color=#000080 face="Arial">[meetme-oper]</font><font size=2 face="sans-serif">
context , but after disconnecting the operator call user exits from the
meetme room , can we avoid that ? </font>
<br>
<br><font size=2 face="sans-serif">I am trying to achieve the following
callflow,</font>
<br>
<br><font size=2 face="sans-serif">1.User calls meetme bridge number</font>
<br><font size=2 face="sans-serif">2.User enters the bridge with PIN</font>
<br><font size=2 face="sans-serif">3.During the session if he needs any
assistance he presses '0' and talks with the operator</font>
<br><font size=2 face="sans-serif">4.After talking with the operator user
gets back to the conference again </font>
<br>
<br><font size=2 face="sans-serif">Thanks in advance.</font>
<br>
<br><font size=2 face="sans-serif">Regards</font>
<br><font size=2 face="sans-serif">Shiju V.Joseph</font>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">From:</font>
<td><font size=1 face="sans-serif">"Danny Nicholas" <danny@debsinc.com></font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">To:</font>
<td><font size=1 face="sans-serif">"'Asterisk Users Mailing List -
Non-Commercial Discussion'" <asterisk-users@lists.digium.com></font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Date:</font>
<td><font size=1 face="sans-serif">07/21/2010 06:36 PM</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Subject:</font>
<td><font size=1 face="sans-serif">Re: [asterisk-users] Meetme Question</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Sent by:</font>
<td><font size=1 face="sans-serif">asterisk-users-bounces@lists.digium.com</font></table>
<br>
<hr noshade>
<br>
<br>
<br><font size=2 color=#000080 face="Arial"> </font>
<br><font size=2 color=#000080 face="Arial"> </font>
<br><font size=2 face="sans-serif">Hi ,</font><font size=3 face="Times New Roman">
<br>
</font><font size=2 face="sans-serif"><br>
I am trying to add an operator assistance feature to meetme , when the
user dials '0' ,support / help desk personnel should be added to the live
conference for live support / troubleshooting.</font><font size=3 face="Times New Roman">
<br>
</font><font size=2 face="sans-serif"><br>
How can i do this ? Can I edit the meetme * menu and add a new menu item
' Press '0' for support' .I think I will have to edit the meetme.c source
to do this , hard way :( </font><font size=3 face="Times New Roman"><br>
</font><font size=2 face="sans-serif"><br>
or is it possible to write an AGI script which detects when a user dials
'0' and calls the helpdesk number (preconfigured number)</font><font size=3 face="Times New Roman">
<br>
</font><font size=2 face="sans-serif"><br>
or generally is it possible to collect the DTMF response from a user during
a meetme conf call and trigger some action / script , I searched a lot
in forums / mailing list , most of the threads are pretty old and confusing.</font><font size=3 face="Times New Roman">
<br>
</font><font size=2 face="sans-serif"><br>
Any help / hints will be greatly appreciated.</font><font size=3 face="Times New Roman">
<br>
</font><font size=2 face="sans-serif"><br>
Thanks</font><font size=3 face="Times New Roman"> </font><font size=2 face="sans-serif"><br>
Shiju V.Joseph</font><font size=3 face="Times New Roman"> <br>
</font><font size=3 color=#000080 face="Times New Roman"><br>
Just add “X” to the meetme string and define 0 action; something
like this</font>
<br><font size=2 color=#000080 face="Arial">Exten => 1234,1,Goto(meetme-oper|s|1)</font>
<br><font size=2 color=#000080 face="Arial">[meetme-oper]</font>
<br><font size=2 color=#000080 face="Arial">Exten => s,1,meetme(1234,X)</font>
<br><font size=2 color=#000080 face="Arial">Exten => s,n,hangup</font>
<br><font size=2 color=#000080 face="Arial">Exten => 0,1,dial(SIP/100,30,m)</font>
<br><font size=2 color=#000080 face="Arial"> </font>
<br><font size=2 color=#000080 face="Arial">When you dial 1234, you are
put into conference 1234</font>
<br><font size=2 color=#000080 face="Arial">If you press 0 while in the
conference, you are transferred to extension 100.</font>
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