Thanks for the input guys. I don't use .xml files for Aastra. Everything is done on the UI.<div><br></div><div>#voicemail show users:</div><div><br></div><div><div><b>Context Mbox User Zone NewMsg</b></div>
<div><b>|default 007 Alex 2</b></div><div><b>default 2100 Peter 1</b></div><div><b><br></b></div><div>This system is using FreePBX, so I checked the Device and Users in asterisk tables and they have "default" for voicemail setup which I think is right. I can also see the msg0000.txt in a folder that has new voicemail waiting. However, I am not sure about privileges though. Here is it:</div>
<div><br></div><div><div>[root@elastix INBOX]# ls -la</div><div>total 284</div><div>drwxrwxr-x 2 asterisk asterisk 4096 Jul 14 09:57 .</div><div>drwxrwxr-x 8 asterisk asterisk 4096 Jul 13 11:57 ..</div><div><b>-rw-rw-r-- 1 asterisk asterisk 282 Jul 12 18:46 msg0000.txt</b></div>
<div>-rwxrwxr-x 1 asterisk asterisk 83244 Jul 12 18:46 msg0000.wav</div><div>-rwxrwxr-x 1 asterisk asterisk 8510 Jul 12 18:46 msg0000.WAV</div><div><b>-rw------- 1 asterisk asterisk 261 Jul 14 09:57 msg0001.txt</b></div>
<div>-rwx------ 1 asterisk asterisk 150124 Jul 14 09:57 msg0001.wav</div><div>-rwx------ 1 asterisk asterisk 15270 Jul 14 09:57 msg0001.WAV</div></div><div><br></div><div>Thanks,</div><div>Bruce</div><br><div class="gmail_quote">
On Wed, Jul 14, 2010 at 12:25 PM, Steve Johnson <span dir="ltr"><<a href="mailto:stevej456@gmail.com">stevej456@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div><div></div><div class="h5">On Wed, Jul 14, 2010 at 10:04 AM, bruce bruce <<a href="mailto:bruceb444@gmail.com">bruceb444@gmail.com</a>> wrote:<br>
> Hi Guys,<br>
> Running Asterisk v1.4.26 (Elastix flavour) and have Aastra 9480i, 6757i, and<br>
> 6730i, but none of them indicate the voic-email. Where should I look for<br>
> trouble to find the root issue for MWI?<br>
<br>
</div></div>(1) Check from the CLI> voicemail show users<br>
<br>
to ensure that the proper mailboxes have been set up and there is new<br>
mail in them. If this is not right, check the voicemail.conf entry<br>
for this mailbox.<br>
<br>
(2) Check the phone device configuration (in sip.conf) to ensure that<br>
the phone has a mailbox=xxx entry.<br>
<br>
for example:<br>
<br>
;entry in sip.conf for extension 115<br>
[115]<br>
context=yourcontext<br>
mailbox=115<br>
...<br>
<br>
Restart asterisk if you've made changes and re-test.<br>
<div><div></div><div class="h5"><br>
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