<p>The message "Couldn't read user name" means it is not receiving the DTMF. Do you have an IVR to verify that your system is receiving the DTMF? If not, setup one, call into it and send Dtmf to it and see if it responds at all. If it doesn't, somewhere DTMF settings need to be adjusted.<br>
</p>
<p>Zeeshan A Zakaria</p>
<p>--<br>
Sent from my Android phone with K-9 Mail.</p>
<p><blockquote type="cite">On 2010-03-31 9:15 AM, "Alejandro Imass" <<a href="mailto:ait@p2ee.org">ait@p2ee.org</a>> wrote:<br><br>Hello,<br>
<br>
Asterisk 1.4.26.2, FreeBSD 8.0-RELEASE<br>
<br>
We have a very simple setup, using SIP softphones and a simple diaplan<br>
as follows in the examples below. When I dial the 700 extension it<br>
asks me for the extension and password, and it always says "login<br>
incorrect". The mail system send the email ok and Ekiga shows that I<br>
have vaoicemail, so the only thing that is failing is the actual login<br>
to the mailbox. I have searched many threads, and most if not all,<br>
talk abot the dtmf setiings, but both Ekiga and Asterisk are<br>
configured for rfc2833. Here is what I get in the console:<br>
<br>
[Mar 30 10:30:23] WARNING[1790]: app_voicemail.c:7236 vm_authenticate:<br>
Couldn't read username<br>
<br>
Thanks beforehand!<br>
Alejandro Imass<br>
<br>
<br>
sip.conf<br>
<br>
[101]<br>
username=101<br>
type=friend<br>
secret=xxxxxx<br>
qualify=yes<br>
nat=no<br>
host=dynamic<br>
canreinvite=no<br>
context=home<br>
mailbox=101@home<br>
dtmfmode=rfc2833<br>
<br>
extensions.conf<br>
<br>
[home]<br>
<br>
...snip...<br>
<br>
;internal sip extensions<br>
exten => 101,1,Dial(SIP/101,15)<br>
exten => 101,2,Voicemail(101@home)<br>
<br>
...snip...<br>
<br>
;voice mail<br>
exten => 700,1,VoiceMailMain()<br>
<br>
...snip...<br>
<br>
voicemail.conf<br>
<br>
[home]<br>
101 => 7777,User Name,user@domain<br>
<br>
--<br>
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</blockquote></p>