Dear sir,<br><br>Thanks for your reply. We have tested in another phone like Bria(2.4.3 buid 50906) with same phenomenon. But we are getting same error "Failed to play transfer sound! " during attended transfer. <br>
<br>Is there anything which causes this problem? And we are not facing this problem first time. <meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 11"><meta name="Originator" content="Microsoft Word 11"><link rel="File-List" href="file:///C:%5CDOCUME%7E1%5Cnahar%5CLOCALS%7E1%5CTemp%5Cmsohtml1%5C01%5Cclip_filelist.xml"><style>
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Before we faced in this problem<span lang="EN-US"> occasionally. But recently, this problem occurs frequently.<br><br>Is there any other problem or any other prerequisite for this problem? Or is it the problem of asterisk? How we can overcome this problem ?<br>
Please give us solution.<br><br>Thanks in advance<br><br>Nahar<br> <br> </span><br><br><br><div class="gmail_quote">On Sat, Mar 27, 2010 at 1:33 AM, Alyed <span dir="ltr"><<a href="mailto:alyed@vivoxie.com">alyed@vivoxie.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">so doesn't looks like overload<br><br>Could it be a problem with the firmware of your softphones? Have you been using some new phones lately? someone else in a different thread pointed on attended transfer bugs with SNOM phones.<div class="im">
<br>
<br>> We are eagerly waiting for your solution. <br></div>Hope we can help but don't so much pressure on me or the listers :)<br><br>Alyed<br><br><br><br><div class="gmail_quote">2010/3/26 kamrun nahar bina <span dir="ltr"><<a href="mailto:bina187@gmail.com" target="_blank">bina187@gmail.com</a>></span><div>
<div></div><div class="h5"><br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Dear sir,<br><br>Thanks for your reply.<br><br>our memory size is 4GB.<br>concurrent calls no : 30. <br>
Our memory condition is below :<br><br>Cpu(s): 0.3%us, 0.7%sy, 0.0%ni, 98.5%id, 0.0%wa, 0.1%hi, 0.3%si, 0.0%st<br>
Mem: 4147888k total, 3986540k used, 161348k free, 76852k buffers<br>Swap: 2031608k total, 56k used, 2031552k free, 3170396k cached<br><br> PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND<br>
23160 root 15 0 440m 415m 5688 S 4.3 10.3 398:13.93 asterisk<br><br>Our disk space condition is below:<br>Filesystem Size Used Avail Use% Mounted on<br>/dev/mapper/VolGroup00-LogVol00<br> 901G 245G 610G 29% /<br>
/dev/sda1 99M 18M 77M 19% /boot<br>tmpfs 2.0G 0 2.0G 0% /dev/shm<br><br><br>We are eagerly waiting for your solution. <br><br>Thanks in advance.<br><br>Nahar<br><br><br><br><div class="gmail_quote">
On Fri, Mar 26, 2010 at 2:32 PM, Alyed <span dir="ltr"><<a href="mailto:alyed@vivoxie.com" target="_blank">alyed@vivoxie.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
If you didn't have this problem before I'll check up for any changes lately (i suppose you have done so, but ask this just to be safe)<br>I see you have lots of agents and also lots of hard disk space, so I guess disk space is not an issue. Please check it anyway.<br>
<br>how many concurrent calls you have? 2 GB in RAM seems little against 600 registered agents.<br><br>Alyed<br><br><br><div class="gmail_quote">2010/3/25 kamrun nahar bina <span dir="ltr"><<a href="mailto:bina187@gmail.com" target="_blank">bina187@gmail.com</a>></span><br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div><div></div><div>Dear sir,<br><br>We have been using asterisk for 4 years. Now we have got problems which occurs during the attended transfer.<br>
But we are not always getting this problem. Sometimes it happens. But now we cannot understand why this is happening?<br>
<br>problem is:"Failed to play transfer sound! "<br><br>The log of asterisk is as like as followings:<br><pre>[Mar 25 17:58:40] DEBUG[23168] chan_sip.c: Invalid SIP message -<br>rejected , no callid, len 366<br>
[Mar 25 17:58:40] DEBUG[13617] audiohook.c: Write factory 0x1bfa000c was<br>pretty quick last time, waiting for them.<br>[Mar 25 17:58:40] DEBUG[13579] audiohook.c: Read factory 0x1bd61fe0 was<br>pretty quick last time, waiting for them.<br>
[Mar 25 17:58:40] DEBUG[23168] chan_sip.c: Setting SIP_ALREADYGONE on<br>dialog <a href="mailto:5bd1acee539e699b4f5e79c94a348361@113.34.235.8" target="_blank">5bd1acee539e699b4f5e79c94a348361@113.34.235.8</a><br>
[Mar 25 17:58:40] DEBUG[23168] chan_sip.c: Received bye, issuing owner<br>hangup<br>[Mar 25 17:58:40] DEBUG[13617] audiohook.c: Write factory 0x1bfa000c was<br>pretty quick last time, waiting for them.<br>[Mar 25 17:58:40] WARNING[13591] res_features.c: Failed to play transfer<br>
sound!<br><br>Our system is as like as:<br>The number of User agent is: 1650<br>The number of Actual registered user agent is: 600<br><br>Our System configuration is :<br>IBM X3550<br>CPU: Intel(R) Xeon(R) CPU X5460 @ 3.16GHz<br>
Memory: 2GB<br>HDD: 3.5 SATA 1TB x 2<br>version of asterisk: 1.4.23.1<br><br><span><span style="background-color: rgb(255, 255, 255);" title="AsteriskとUAをインターネットを通して接続しています。">Asterisk and the User-Agent is connected through the Internet.</span></span><br>
<br>......And Is there any solution to solve this problem? We have investigated in several places but we cannot find out the reason? <br>We need this solution very urgently. We are eagerly waiting for reply.<br><br>Thanks in advance<br>
<br>Nahar <br></pre>
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